Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
40
40
years of professional experience
Work History
Bartender
Red Coat Tavern
03.2009 - 11.2023
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Kona Grill
07.2007 - 02.2012
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Maintained impeccably clean, attractive and well-stocked bar area.
Upheld strict regulations for safe alcohol service and food safety.
Bartender
Mosaic Restaurant & Lounge
09.2006 - 06.2007
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Served food and beverages promptly with focused attention to customer needs.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Corporate Trainer
The Palm Restaurant
06.2001 - 08.2006
Collaborated with management to identify company training needs and scheduling.
Monitored employee progress and gave feedback to management and additional training requirements.
Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
Created training programs and instructional materials to further educate personnel.
Electronic Gate Security Operations/Transportation Security Officer at Admiral/ Red Coat and Sunstates SecurityElectronic Gate Security Operations/Transportation Security Officer at Admiral/ Red Coat and Sunstates Security