Kevin Jones
Mount Olive,MS
Summary
Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
25
25
years of professional experience
Work History
Delivery Driver
Performance Foodservice
03.2016 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
Dr Pepper Snapple Group
03.2015 - 02.2016
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Documented mileage, deliveries, pickups, customer issues and damages.
Salesman
Brown Bottling Group, Inc
09.2008 - 03.2015
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Utilized market research to target key demographics and tailor marketing approaches accordingly.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Warehouse Forklift Driver
GCM Visteon
06.2007 - 06.2008
- Increased warehouse efficiency by operating forklifts and pallet jacks safely and accurately.
- Reduced product damage with careful handling during loading and unloading processes.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
Machine Operator, Stacker
King Lumber Company
05.2000 - 06.2007
- Operated stacker machine
- Driving forklift
- Manually stacking lumber
- Assist in loading and unloading kiln
- Complied with company and OSHA safety rules and regulations.
Stocker/Grocery Bagger
Aultman's Super Valu
05.1999 - 05.2000
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
Education
Associate of Applied Science - Computer Networking
Hinds Community College
Raymond, MS05.2003
High School Diploma -
Forest High School
Forest, MS05.2000
Skills
- Equipment Operation
- Payment Collection
- Mileage Tracking
- Order Verification
- Quality Assurance
- Cargo Handling
- DOT Compliance
- Valid Class a Commercial Driver's License
- Refrigerated Trailers
- Customer Service
- Positive Attitude
- Forklift Operation
- Route Management
- Dependable and Reliable
Timeline
Delivery Driver
Performance Foodservice
03.2016 - Current
Delivery Driver
Dr Pepper Snapple Group
03.2015 - 02.2016
Salesman
Brown Bottling Group, Inc
09.2008 - 03.2015
Warehouse Forklift Driver
GCM Visteon
06.2007 - 06.2008
Machine Operator, Stacker
King Lumber Company
05.2000 - 06.2007
Stocker/Grocery Bagger
Aultman's Super Valu
05.1999 - 05.2000
Associate of Applied Science - Computer Networking
Hinds Community College
High School Diploma -
Forest High School
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