Kevin Jones
Henderson,TX
Summary
Results-driven Operations Manager with 23 years of experience in Equipment Rental. Proven expertise in team training, safety compliance, and operational efficiency. Skilled in policy development that minimizes operational costs and enhances strategic sales objectives. Strong leadership abilities foster collaboration and drive organizational success.
Overview
22
22
years of professional experience
Work History
Shop Supervisor
Herc Rentals
06.2025 - 10.2025
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained team members on equipment usage and maintenance procedures to enhance productivity.
- Managed inventory levels, optimizing stock flow and reducing downtime for equipment availability.
- Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
Service Manager
H&e Equipment Services Inc.
03.2021 - 06.2025
- Led service operations to optimize equipment maintenance and repair processes.
- Managed technician teams, ensuring adherence to safety standards and operational efficiency.
- Adhered to training programs to enhance staff skills in equipment servicing and customer support.
- Implemented quality control measures, improving service accuracy and reducing turnaround times.
Sales Specialist-Cabinets and Countertops
Lowe's Home Improvement
08.2020 - 02.2021
- Optimized delivery schedules by collaborating with vendors and customers.
- Boosted sales by effectively demonstrating product features and overcoming objections.
- Ensured customer satisfaction through follow-ups addressing service and technical concerns.
- Accurate pricing provided by computing costs and profit requirements for sales.
- Built strong customer relationships, leading to successful product recommendations and upselling.
- Processed customer payments efficiently while balancing receipts and cash accurately.
- Delivered expert product knowledge to assist customers in making informed purchasing decisions.
- Cultivated strong customer relationships to enhance sales and improve service quality.
Regional Operations Manager
Sunbelt Rentals
07.2016 - 10.2019
- Enhanced operational support across five profit centers in oil and gas.
- Implemented efficient processes and procedures for five operational locations.
- Reviewed and managed profit center reports, including P&L and inventory.
- Collaborated with sales management to boost customer service and growth.
- Conducted weekly site visits to evaluate store and employee performance.
- Resolved customer complaints through effective corrective actions and solutions.
Profit Center Manager
Sunbelt Rentals
10.2013 - 07.2016
- Achieved operational efficiency by managing daily activities and supporting staff.
- Ensured compliance by reviewing daily reports, including P&Ls and inventory.
- Conducted weekly safety meetings to promote a safe working environment.
- Collaborated with sales reps to enhance customer growth and service quality.
- Delivered comprehensive training for new hires and current employees.
- Optimized dispatching of drivers, technicians, and mechanics to meet operational needs.
BRANCH MANAGER
Shamrock Equipment Rental
07.2008 - 10.2013
- Enhanced operational efficiency by managing daily branch activities and staff support.
- Executed effective inventory control for PO’s, parts, and equipment management.
- Established safety protocols by conducting weekly safety meetings with staff.
- Streamlined communication with branches to improve business operational efficiency.
- Assigned and dispatched drivers, technicians, and mechanics per workload requirements.
- Reviewed DOT logs and DVIR’s to ensure compliance with regulations.
Driver, Equipment Operator, Mechanic
Shamrock Equipment Rental
08.2003 - 07.2008
- Achieved timely deliveries of heavy equipment using commercial motor vehicles.
- Ensured prompt delivery of small equipment to customer locations.
- Operated front end loader to unload critical equipment at oilfield sites.
- Executed backhoe operations for trenching and levee construction on oilfields.
- Conducted routine service and maintenance on all vehicles and equipment.
- Generated repeat business through exceptional customer service and fast response.
Education
Executive Leadership Program Certification - Business Management And Leadership
UNC Kenan Flagler Business School
Chapel Hill, NC12.2017
Associates Degree - Automotive/ Diesel Technology
Universal Technical Institute
Houston, TXHS diploma -
Normangee High School
Normangee, TXSkills
- Critical thinking
- Inventory management
- Project management
- Quality control
- Time management
- Dispatching
- Backhoe
- Critical thinking
- Customer Service
- Dispatching
- Driving
- Inventory management
- Excel
- Microsoft office
- PowerPoint
- Microsoft Word
- Problem Solving
- Quality control
- Recruiting
- Repairs
- Safety
- Sales
- Time management
- Employee training
- Customer Complaint Resolution
- Budgeting and forecasting
- Policies and Procedures Implementation
- Team Leadership
- Relationship Development
- Staff Management
- Logistics Management
- Purchasing and procurement
- Budgeting
- Performance Evaluations
- Expense reports
- P&L Management
- Operations management
Timeline
Shop Supervisor
Herc Rentals
06.2025 - 10.2025
Service Manager
H&e Equipment Services Inc.
03.2021 - 06.2025
Sales Specialist-Cabinets and Countertops
Lowe's Home Improvement
08.2020 - 02.2021
Regional Operations Manager
Sunbelt Rentals
07.2016 - 10.2019
Profit Center Manager
Sunbelt Rentals
10.2013 - 07.2016
BRANCH MANAGER
Shamrock Equipment Rental
07.2008 - 10.2013
Driver, Equipment Operator, Mechanic
Shamrock Equipment Rental
08.2003 - 07.2008
Executive Leadership Program Certification - Business Management And Leadership
UNC Kenan Flagler Business School
Associates Degree - Automotive/ Diesel Technology
Universal Technical Institute
HS diploma -
Normangee High School