Safety-focused driver and service professional with experience operating commercial vehicles, completing pre-trip and post-trip inspections, and following DOT and local safety requirements. Known for clear communication, reliable customer service, and quick response to emergencies while keeping routes on schedule and passengers protected.
Overview
1
1
Certification
33
33
years of professional experience
Work History
School Bus Driver
Cobb County School System
Marietta, Georgia
07.2026 - Current
Operated school bus along Cobb County School System routes safely and on schedule.
Assisted students with safe boarding, seating, and exiting at assigned stops.
Followed all safety protocols when transporting students with special needs or disabilities.
Conducted pre-trip and post-trip inspections following transportation department procedures.
Obeyed DOT rules and regulations and local laws to maximize safety.
Responded to emergencies using district safety procedures and calm judgment.
Completed certification in basic first aid and CPR to ensure readiness for emergencies.
Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
Independent Contractor
Self-employed
Atlanta, Georgia
01.2025 - Current
Facilitated on-time, damage-free deliveries through effective communication and customer service.
Verified shipment accuracy prior to loading delivery vehicles to ensure compliance with delivery standards.
Processed delivery paperwork and proof-of-receipt forms to maintain accurate records and facilitate smooth transactions.
Adhered to established safety procedures during loading and transport to ensure compliance with regulations. during loading and transport.
Observed road rules and conditions to ensure safe driving practices during deliveries., weather, road conditions, and other factors to maintain a safe driving record.
Utilized GPS systems to navigate and select optimal routes for timely deliveries. to plan efficient routes and reduce fuel use.
Performed routine maintenance checks on delivery equipment.
SERVICE ADVISOR
Krause Family Ford
Woodstock, GA
06.2023 - 01.2025
• Greeted customers upon arrival and set positive tone for service experience.
• Used active listening to capture customer concerns and clarify vehicle symptoms.
• Advised customers on maintenance needs and repair options based on thorough assessment of vehicle condition.
• Prepared detailed cost estimates for service and repair work to ensure transparency and informed decision-making.
• Partnered with technicians to assess complex system problems and recommend solutions.
• Supported service advisor team during peak volume by managing customer inquiries and streamlining service processes.
SERVICE CONSULTANT
Carmax
Atlanta, GA
03.2021 - 06.2023
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Coordinated updates for customers on vehicle progress, facilitating service, repairs, and alternative transportation solutions.
Routed work to technicians, retailers, preppers, and painters to ensure timely vehicle progress for customers.
Coordinated with vendors and car dealerships for efficient on- and off-lot service execution.
SECURITY OFFICER
Mercedes Benz Stadium
Atlanta, GA
03.2020 - 03.2021
Enforced safety regulations, policies, and procedures, contributing to overall safety and security of environment.
Conducted routine checks of doors, windows, and gates to identify and address security breaches.
Documented security incidents and investigations through detailed reports, aiding in incident analysis and response.
Maintained daily logs of all activity occurring on the premises.
Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
DELIVERY DRIVER
United Parcel Service
Atlanta, GA
09.2019 - 01.2020
Operated UPS delivery vehicle, ensuring compliance with all safety protocols
Coordinated timely delivery of packages to commercial and residential locations, enhancing customer satisfaction
Delivered parcels using UPS route procedures and customer service standards.
Scanned packages with DIAD handheld device during pickup and delivery stops.
Loaded and unloaded delivery vehicles with sorted freight and packages.
POLICE | PATROL OFFICER
City Of Lakewood Ohio, Municipal
Lakewood, East Cleveland, OH
04.2009 - 03.2019
Responded swiftly to dispatch, effectively managing crime and disaster scenes
Directed traffic flow during emergencies, ensuring clear access for emergency responders and minimizing congestion
Compiled and documented facts for incident reports, issuing citations for traffic violations to uphold public safety
Ensured efficiency during scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statement
Communicated with subjects and witnesses to acquire and verify information relevant to roadway accident investigations.
Facilitated positive relationships between community leaders and the general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors
FIREFIGHTER
City Of Cleveland
Atlanta, Cleveland, GA, OH
02.1994 - 07.2008
Proficient in all areas of fire suppression, vehicle operation, and emergency medical care to include: responding to fire alarms and utilizing job-specific equipment, such as operating pumps, aerial ladders, and auxiliary equipment
Located hydrants and operated pumps at optimal pressure to ensure adequate water supply during emergencies
Ensured that hoses were laid out and properly connected to fire hydrants for fire suppression
Assisted fire victims in emergencies, providing timely emergency medical care
Inspected schools, theaters, offices, and other buildings for compliance with fire safety regulations
Education
Certification - Commercial Drivers License
Cobb County School District/Transportation
Marietta, GA
07-2026
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -
Shaw High School
East Cleveland, OH
Skills
Student transportation safety
Child passenger safety
Safety compliance
Emergency medical response
Accessible transportation assistance
Pre-trip inspections
Post-trip inspections
Driver safety training
Emergency evacuation procedures
Road safety regulations
Transportation compliance knowledge
Commercial driving
Organizational skills
Attention to detail
Customer service excellence
Communication skills
Conflict resolution
Stakeholder relations
Transportation compliance knowledge
Commercial driving
Personal Information
Title: Public Safety Professional
Professional Driver
Certification
Class B Commercial Drivers License
Timeline
School Bus Driver
Cobb County School System
07.2026 - Current
Independent Contractor
Self-employed
01.2025 - Current
SERVICE ADVISOR
Krause Family Ford
06.2023 - 01.2025
SERVICE CONSULTANT
Carmax
03.2021 - 06.2023
SECURITY OFFICER
Mercedes Benz Stadium
03.2020 - 03.2021
DELIVERY DRIVER
United Parcel Service
09.2019 - 01.2020
POLICE | PATROL OFFICER
City Of Lakewood Ohio, Municipal
04.2009 - 03.2019
FIREFIGHTER
City Of Cleveland
02.1994 - 07.2008
Certification - Commercial Drivers License
Cobb County School District/Transportation
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -