Kevin Juliani
Georgetown,TX
Summary
My objective is to secure a challenging position in a reputable organization to expand my learning, skills, and knowledge about what I am doing, so this will help me being my search for a challenging career within an MNC. I also want to secure and be responsible with the career opportunities I get, so that I can find a place where I can utilize my skills and business studies background to the maximum. Motivated to learn, grow, and excel in anything I am offered.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate Banker - ME
Chase Bank
Georgetown, Texas
01.2024 - 09.2024
- Provided customer service by attending to their inquiries and requests for information.
- Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
- Established strong relationships with customers to increase customer loyalty.
- Resolved customer complaints in a timely manner while adhering to bank policies and procedures.
- Developed detailed knowledge of products offered by the bank including deposit accounts, investments, loans.
- Cross-sold banking services such as credit cards, insurance policies.
- Assisted in training new employees as needed.
- Participated in team meetings to discuss performance metrics and strategies for improvement.
- Reviewed documents such as loan applications, contracts, ensuring accuracy prior to approval or submission.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
Bilingual Bank Teller
M&T Bank
Bridgeport, CT
06.2022 - 01.2024
- Handled office schedules, meetings, and reunions with clients
- Answered phone calls and performed a huge array of other essential tasks; expanded relationships and contacted clients about new services and discounts
- Methodical, good eye for detail & very well organized
- Helped customers open and close checking accounts & savings accounts
- Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance with regulatory requirements
- Proficiency with QuickBooks & Bank software & hardware
- Directed daily operations for the bank, including branch sales, business development, and extraordinary customer service
- Sold more than $1 million in a quarter year
- Attention to detail helped stop more than 30 fraudulent checks in a month
- Helped manager in completing difficult tasks
- Received more than 20 'Wow!' ratings customer service wise.
Office Manager
Juliani's Painting
Bridgeport, CT
03.2021 - 03.2022
- Handled office schedules, meetings, and reunions with clients
- Coordinated meetings and visits, presented works and which areas of the houses would be renovated or painted
- Organized files
- Answered phone calls and performed a huge array of other essential tasks; expanded relationships and contacted clients about new services and discounts
- Methodical, good eye for detail & very well organized
- Communication abilities to make sells & desired price arranger
- Outbound calls: initiating calls with customers, assisting new and returning customers with new services, discounts, and going to the client's house to offer more services and discuss the project
- Cross-selling services: helping clients decide if they would like to add new areas of their houses or apartments to be renewed or painted with the ongoing project, maximizing every sale opportunity by cross-selling profitable and complementary or similar products to what our client had in mind.
Mask Assembly
Modern Plastics
Shelton, CT
07.2020 - 01.2021
- Attention to detail
- Repaired face shields
- Maintained speed of assembly and followed all safety procedures
- Identified any assembly line maintenance issues and reported as needed
- Completed production targets within deadlines
- Assisted in product quality assurance
- Worked as a team.
Painter
Juliani's Painting
Bridgeport, CT
01.2019 - 02.2020
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials
- Selected proper amount and type of thinners and accelerant to be used for each specific job
- Cleaned and properly stored all equipment and supplies at the end of each workday and removed trash and debris from work areas
- Cleaned exterior of buildings using motorized power washer
- Repaired defects in walls including holes and scrapes.
Education
Some College (No Degree) - Homeland Cyber Security
Housatonic
Bridgeport, CTSkills
- Construction painting
- Sales
- Office management
- Administrative experience
- Bilingual - Portuguese
- Assembly
- Bilingual Portuguese and English
- Organizational skills
- Agile
- Troubleshooting
- Cleaning
- Quality assurance
- Maintenance
- Experienced with Microsoft Office tools and QuickBooks
- Business development
- QuickBooks
- Cold calling
- Customer service
- Account closings
- Audit Support
- Creative Thinking
- Staff Training
- Customer Education
- Cash ordering
- Night and Safe Deposit Procedures
- Risk Mitigation
Certification
Bilingual - Portuguese, 04/01/23, Present, Write, read and speak fluently.
Languages
Portuguese
Native/ Bilingual
Spanish
Limited
Accomplishments
- Offered and sold more than $1M in a quarter of a year.
- More than 20 "WOW" in Costumer Reviews within 6 months.
Timeline
Associate Banker - ME
Chase Bank
01.2024 - 09.2024
Bilingual Bank Teller
M&T Bank
06.2022 - 01.2024
Office Manager
Juliani's Painting
03.2021 - 03.2022
Mask Assembly
Modern Plastics
07.2020 - 01.2021
Painter
Juliani's Painting
01.2019 - 02.2020
Some College (No Degree) - Homeland Cyber Security
Housatonic
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