Kevin Keller, MBA
Senior Customer Development Advisor
Fort Myers,FL.
Summary
Recent MBA Graduate seeking to further career in a business analyst capacity . Passion for problem solving and analysis, with exceptional communication skills and attention to detail.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Senior Customer Development Advisor
Iron Mountain
Fort Myers, FL
03.2022 - Current
- Successfully managed over 200 accounts, and increased sales revenues through in-depth consultative techniques and specialized solution presentations
- Educated client procurement professionals and potential partners about company's capabilities.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Business-to-Business Sales Consultant
Staples Business
Naples, FL
09.2020 - 10.2021
- Finished 215% to quota for FY20
- Consistently exceeded quota, 231% to quota year to date
- Generated 50 new leads per month on average, with 12 new accounts per month
- Consulted prospects on effective vendor strategies to reduce cost and increase efficiency
- Developed and implemented pursuit plans for all opportunities within assigned key accounts.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Business Development Officer
Busey Bank
Fort Myers, FL
06.2019 - 12.2019
- Oversaw and trained 28 bankers over 5 branch location on sales techniques and client acquisition methods.
- Educated client procurement professionals and potential partners about company's capabilities.
- Negotiated and closed long-term agreements with new clients in assigned territory
- Researched and identified opportunities for account growth, account penetration and market expansion
- Boosted sales numbers with proactive account servicing and diligent relationship-building
- Exceeded sales goals for Small Business Banking accounts by bringing in over 10 new accounts and upselling lending deals to 17 existing clients
- Created and oversaw sales training programs for branch staff.
Assistant Vice President
Bank Of America Merchant Services
Fort Myers, FL
05.2018 - 06.2019
- Led 49 bankers across 8 Financial Centers
- Exceeded market sales goals by finishing 139% to goal for 2018
- Recognized company wide in Q1 of 2019 for finishing 188% to goal
- Exceeded market sales goals by finishing 128% to goal in Q2 of 2019
- Educated client procurement professionals and potential partners about company's capabilities.
- Created and oversaw sales training programs for branch staff members.
Senior Commercial Account Executive
CenturyLink Business
Fort Myers, FL
06.2017 - 05.2018
- Consistently finished above quota, average of 115% to quota monthly
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
- Created strategic brand building events to expand current product portfolio for new and existing clients
- Consulted with businesses to supply accurate product and service information
- Kept detailed records of daily activities through SalesForce
- Built relationships with new and existing clients to promote long term business growth
Sales Consultant
Paychex Inc.
Fort Myers, FL.
03.2016 - 04.2017
- Finished 2016 at 137% to quota
- Exceeded quota each month of 2017, 140% to quota average per month
- Exceeded units expectations by average of 3 units per month
- Successfully positioned Payroll and HR services to prospective clients through consultative sales techniques
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Over-achieved market penetration with 18 new leads per month on average through prospecting techniques
Branch Manager
Enterprise Rent-A-Car
Fort Myers, FL
04.2013 - 12.2015
- Led sales territory consisting of multiple branch locations
- Oversaw employee development, staffing, budgeting for branch expenses, and P&L
- Reviewed operational records and reports to project sales and determine profitability
- Conducted interviews with participants to assess eligibility.
- Over-achieved territory sales and profit performance goals in 19 out of 22 months in role
- Surpassed customer satisfaction score goals in 20 out of 22 months in role
- Over-achieved personal sales quotas in 28 out of 31 months
- Recognized for personal sales performance excellence 15 times in 31 months
- Trained and developed numerous employees, resulting in 11 promotions to higher roles
- Assessed expansion plans and presented costs to forecast trends and recommend changes.
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
Education
MBA - Business Administration And Management
Florida International University
Miami, FL 07.2019 - 03.2022
Bachelor of Science - Business Management and Supervision
Edison State College
Fort Myers, FL.05.2013
Skills
- Team leadership
- Consultative selling
- Performance assessment
- Microsoft Office
- Decision making
- Business expertise
- Continuing education
- Individualized support
- Group instruction
- Technology-based curriculum
Timeline
Senior Customer Development Advisor
Iron Mountain
03.2022 - Current
Business-to-Business Sales Consultant
Staples Business
09.2020 - 10.2021
MBA - Business Administration And Management
Florida International University
07.2019 - 03.2022
Business Development Officer
Busey Bank
06.2019 - 12.2019
Assistant Vice President
Bank Of America Merchant Services
05.2018 - 06.2019
Senior Commercial Account Executive
CenturyLink Business
06.2017 - 05.2018
Sales Consultant
Paychex Inc.
03.2016 - 04.2017
Branch Manager
Enterprise Rent-A-Car
04.2013 - 12.2015
Bachelor of Science - Business Management and Supervision
Edison State College
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