Kevin Kessler II
Real Estate Agent
Riverside,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Real Estate Agent
Keller Williams Realty
Riverside, CA
01.2023 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Fraud Analyst
CBE Companies Inc.
New Braunfels, TX
03.2019 - 03.2020
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Established and maintained positive working relationships with external law enforcement agencies to support fraud investigations.
- Developed and implemented procedures to detect and prevent fraud.
- Produced detailed reports of fraud investigations and presented findings to senior management.
- Evaluated customer data to identify and prevent fraudulent activities.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
- Reviewed transactions and receipts to identify any suspicious activity.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Evaluated success of fraud detection systems to identify areas for improvement.
- Annotated customer files in the CRM with notes regarding fraud, discussions, and follow-ups for future reference
Game Advisor
GameStop
Moreno Valley, CA
10.2015 - 05.2016
- Organized games according to corporate plans for regular displays and special promotions.
- Provided retail assistance, finalizing and processing customer purchases for games across major system types.
- Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
- Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.
- Offered comparative analysis between games and system platforms to assist purchase decisions.
- Answered product questions, offering troubleshooting and advice before and after purchase.
- Recommended gaming merchandise and accessories based on custom requirements.
- Assisted customers with locating desired games.
- Provided information about different game system costs, features and drawbacks.
- Demonstrated product capabilities to assist selection process.
- Proven track record exceeding sales goals and customer satisfaction ratings.
- Introduced and recommended game-related devices to customers for increased customer satisfaction and sales.
- Maintained clean and orderly store throughout work shift.
- Operated cash register, capably transacting sales, returns, refunds and exchanges.
- Played games to understand nuances and gain gaming knowledge for customer recommendations and playing tips.
- Maintained awareness of younger game players and made age-appropriate recommendations.
- Looked for ways to improve customer experience, sales and store operation.
- Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
- Enhanced customer experience by introducing latest games, relating interesting game aspects and encouraging customers to consider expanding gaming interests.
Engine Maintenance Manager
United States Air Force, USAF
Shaw AFB, SC
02.2010 - 09.2014
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Supervised employee performance, preventive maintenance, and safety.
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Documented inventory of spare parts to enable tracking history and maintain accurate records.
- Defined clear targets and objectives and communicated to other team members.
- Collaborated with other departments to verify completion of maintenance tasks.
- Developed detailed plans based on broad guidance and direction.
- Launched quality assurance practices for each phase of development
Education
High School Diploma -
Canyon Springs High School
Moreno Valley, CA 09.2005 - 06.2009
No Degree - Business Administration And Management
Riverside Community College
Riverside, CA 05.2001 -
Skills
Microsoft Office Products (Excel, PowerPoint, Word, etc)
Hobbies
Reading Manga
Watching various anime
Writing/Creating stories/manga
Gaming (RPGs, FPS, Soulsborne, Roguelite, MetroidVania, Platform, Action, Adventure)
Timeline
Real Estate Agent
Keller Williams Realty
01.2023 - Current
Fraud Analyst
CBE Companies Inc.
03.2019 - 03.2020
Game Advisor
GameStop
10.2015 - 05.2016
Engine Maintenance Manager
United States Air Force, USAF
02.2010 - 09.2014
High School Diploma -
Canyon Springs High School
09.2005 - 06.2009
No Degree - Business Administration And Management
Riverside Community College
05.2001 -
Similar Profiles
Scott SmithScott Smith
Residential Realtor at Remax Realty / Keller Williams Realty / EXp RealtyResidential Realtor at Remax Realty / Keller Williams Realty / EXp Realty
CARRIE MIHALCARRIE MIHAL
Licensed Real Estate Agent, Realtor at Keller Williams Realty and Berkshire Hathaway RealtyLicensed Real Estate Agent, Realtor at Keller Williams Realty and Berkshire Hathaway Realty
Kyndra HunterKyndra Hunter
Home Stager at Keller Williams Realty/ Sotheby's RealtyHome Stager at Keller Williams Realty/ Sotheby's Realty
Carol PhillipsCarol Phillips
Realtor, Associate Broker, and Owner at Keller Williams Realty & eXp RealtyRealtor, Associate Broker, and Owner at Keller Williams Realty & eXp Realty
Tommy TranTommy Tran
Material Handler Team Lead at Complete Coach WorksMaterial Handler Team Lead at Complete Coach Works