Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Khanali

Brooklyn,New York

Summary

Self-motivated and dependable waiter offering 8 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Overview

12
12
years of professional experience

Work History

Waiter

Portofino Restaurant
Queens, NY
06.2003 - 02.2008
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Reviewed daily specials, menu changes and service specifications.
  • Cleared away dirty dishes from tables after each course was finished.
  • Provided excellent customer service to ensure repeat customers.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Replenished condiments, silverware, napkins. as needed during meal services.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated daily specials to customers.
  • Informed customers of daily specials and signature menu items.
  • Informed customers about specials, upselling additional food and drink items.
  • Responded to ad hoc cleaning duties at end of shift.
  • Calculated charges, issued table checks and collected payments from customers.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Stocked shelves with supplies such as utensils, cups, glasses.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Organized take-out orders efficiently according to customer requests.
  • Brought food and beverages to tables in a timely manner.
  • Greeted guests and answered questions about menu items.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Assisted cooks by prepping ingredients for meals prior to service times.
  • Checked with customers to ensure that they were enjoying their meals.
  • Set up banquet rooms for special events including weddings, parties, business meetings.
  • Bussed tables as needed during peak hours.
  • Assisted with setting up the dining area before shift began.
  • Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Answered questions about menu items, ingredients, and pricing.
  • Filled condiments and napkin containers during slack periods.
  • Replenished beverages when necessary.
  • Stocked server areas with supplies before, during and after shifts.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Waiter/Shift Runner

London Lennis
Queens, NY
03.1996 - 10.2000
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assisted with setting up the dining area before shift began.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Brought food and beverages to tables in a timely manner.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared checks, itemizing total meal costs and taxes.
  • Delivered accurate checks at the end of each meal period.

Education

Some College (No Degree) -

York Collage
Queens

Skills

  • Food Safety Understanding
  • Point of Sale (POS) System Operations
  • Guest Relations Management
  • Order Management

Timeline

Waiter

Portofino Restaurant
06.2003 - 02.2008

Waiter/Shift Runner

London Lennis
03.1996 - 10.2000

Some College (No Degree) -

York Collage

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Kevin Khanali