Kevin Killian
Lewes,DE
Summary
Proven track record in enhancing customer satisfaction and safety at Funland Rehoboth, adept in sanitation practices and issue resolution. Excelled in cash handling and teamwork, significantly improving service efficiency. Demonstrates a keen ability to manage emergency situations and foster a secure environment, ensuring a positive impact on operations and customer experience. Willing to work long hours for multiple days a week.
Overview
4
4
years of professional experience
Work History
Sales Associate/ Key Holder
Salt Life
10.2024 - 12.2024
- Opened and closed when needed
- Talked with customers and helped influence in making a purchase while also making them feel comfortable
- Willing to work long hours
- able to cover shifts when needed
- Checking inventory and making sure to have all merchandise accounted for
Ride Operator
Funland Rehoboth
05.2022 - 09.2024
- Trained as a manger helping close park making sure everything goes in a orderly fashion
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Sales Associate
T-shirt World
09.2023 - 05.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Tommy Hilfiger
09.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Cashier/Drive-Thru Cashier
McDonald's
06.2021 - 06.2022
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
Education
Associate Degree - Communication
Delaware Technical Community College
Georgetown, DE04.2025
High School Diploma -
Sussex Central High School
Georgetown, DE05.2023
Skills
- Emergency Situations
- Crowd Security
- Sanitation Practices
- Issue Resolution
- Cash Handling
- Cash Register Operation
- Proficient With Children
- Teamwork
- Energetic
- Store Merchandise Stocking
- Basic Math Skills
Extra
- GPA:3.40
- Technology Student Association member, 2 years
- Volunteered at Eagles Nest church
Timeline
Sales Associate/ Key Holder
Salt Life
10.2024 - 12.2024
Sales Associate
T-shirt World
09.2023 - 05.2024
Sales Associate
Tommy Hilfiger
09.2022 - 09.2023
Ride Operator
Funland Rehoboth
05.2022 - 09.2024
Cashier/Drive-Thru Cashier
McDonald's
06.2021 - 06.2022
Associate Degree - Communication
Delaware Technical Community College
High School Diploma -
Sussex Central High School
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