KEVIN KLAGER
Hamburg
Summary
Dynamic manager with a proven track record at Rite Aid, excelling in customer service and team leadership. Skilled in time management and decision-making, I effectively directed staff, enhancing sales performance and customer satisfaction. Committed to fostering a positive work environment while implementing policies that drive operational success.
Overview
36
36
years of professional experience
Work History
MANAGER
RITE AID
02.1990 - 08.2025
- Provide excellant customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engages in sales, inventory, cash reconcilation or preforming services for customers.
- Monitor sales activity to ensure customers recieve satisfactory service and quality of goods.
- Instruct staff on how to handle difficult and and complicated tasks.
- Assign employees to specificduties.
-Plan and prepare work schedules and retain records of employees work schedules and time cards.
Hire, administer Policies and Procedures, follow up with corrective actions and handle terminations.
Education
Bachelor of Science - Business Management
Canisius College
Buffalo, NYSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
MANAGER
RITE AID
02.1990 - 08.2025
Bachelor of Science - Business Management
Canisius College