Kevin Kolb
Lakewood,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Demonstrates the ability to handle multiple tasks efficiently in fast-paced environments. Known for proactive problem-solving and optimizing processes to support team objectives.
Overview
6
6
years of professional experience
Work History
Senior Production Specialist
ADP
11.2020 - Current
- Supervise a team to ensure smooth operations, ensuring all team members take their breaks and lunch on time
- Handle production tasks including print operation, ensuring deadlines are met while maintaining high-quality standards
- Resolve issues in real-time, troubleshoot problems, and make decisions on the spot to ensure timely product delivery
- Maintain a productive work environment, prioritizing efficiency and team morale
Customer Service
Cal Bowl
08.2019 - 03.2020
- Provided customer support in the arcade, addressing issues with game cards and malfunctioning machines, and resolving customer concerns quickly and efficiently
- Promoted to customer service on the main bowling lanes, handling customer needs and ensuring a smooth customer experience
- Stopped working due to the COVID-19 pandemic
Education
Associates Degree - Fire Science
Long Beach City College
Long Beach, CA12.2022
High School Diploma -
Lakewood High School
Lakewood, CA05-2019
Skills
- Leadership & Team Management
- Problem Solving & Decision Making
- Time Management
- Work Ethic
- Adaptability & Customer Service
Awards
- Certified First Responder, Awarded after completing first responder courses at Long Beach City College.
- Team Captain, Varsity Baseball, Awarded senior year for leadership and mentorship on and off the field.
Languages
English
Timeline
Senior Production Specialist
ADP
11.2020 - Current
Customer Service
Cal Bowl
08.2019 - 03.2020
Associates Degree - Fire Science
Long Beach City College
High School Diploma -
Lakewood High School
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