Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kevin Korner

Gainesville,FL

Summary

Proven Major Account Manager with a track record of fostering robust customer relationships and driving revenue growth at McCrimmons Office Systems. Specializes in strategic planning and account management, excelling in contract negotiation and sales forecasting. Achieved sales goals through effective partnership development and data-driven decision-making, significantly enhancing customer satisfaction and company performance.Got my feet wet in upper Management these last three years ready to go the next level!

Overview

8
8
years of professional experience

Work History

Major Account Manager

McCrimmons Office Systems
2021.08 - Current
  • Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
  • Built senior executive relationships at target accounts and aligned solutions to business needs.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Assistant Sales Manager

MCCrimmons's Office Systems
2018.08 - Current
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted sales team with completing customer transactions and managing issues.
  • Strengthened performance by applying excellent program and project leadership skills.
  • Managed and developed sales team.
  • Generated sales report to help upper management make effective decisions and sales plans.

Account Representative

Naylor Association Solutions
2016.09 - 2018.07
  • Contacted customers to assess satisfaction and current needs.
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Processed client payments and updated accounts.
  • Achieved or exceeded company-defined sales quotas.

Education

MBA - Business And Managerial Economics

Flagler College
Saint Augustine, FL
06.2015

Associate of Arts - Criminal Justice

Santa Fe College
Gainesville, FL
05.2011

Skills

  • Data-driven decision-making
  • Strategic Planning
  • Account Management
  • Pipeline Maintenance
  • Issue Resolution
  • Customer Relationship Management
  • Partnership Development
  • Key relationship development
  • Contract Negotiation
  • Sales contracts and agreements
  • Sales Forecasting

Interests

Pickle Ball, Golf, Cooking and Traveling

Timeline

Major Account Manager

McCrimmons Office Systems
2021.08 - Current

Assistant Sales Manager

MCCrimmons's Office Systems
2018.08 - Current

Account Representative

Naylor Association Solutions
2016.09 - 2018.07

MBA - Business And Managerial Economics

Flagler College

Associate of Arts - Criminal Justice

Santa Fe College
Kevin Korner