
Organized and detail-oriented Vice President with fifteen years of experience optimizing inventory management and procurement resulting in increases to revenue, profitability and customer satisfaction. Applies a customer-centric approach to meet service levels and conducts skillful negotiations to meet company financial and quality goals. Innovative operations manager who leverages an additional seven years of experience in multi-unit restaurant management and an aptitude to streamline workflow and increase efficiencies, delivering profit gains and reductions in operational expenses. A strong leader and change agent who has built and developed high-performing teams by fostering a results-oriented environment while creating accountability.
Strategic planning
Policy and procedure development
Performance metrics analysis
Relationship building and retention
Staff Management
Business Development
Leadership
Business planning
Business process improvement
Business process optimization
Quality improvement leadership