Kevin Lambert
Moreno Valley,CA
Summary
Accomplished Class A CDL Driver from L&W Supply, adept in customer satisfaction and problem-solving, enhanced team performance through effective communication and meticulous attention to detail. Demonstrated professionalism in high-stress situations, achieving consistent on-schedule deliveries. Skilled in data entry and shipping procedures, significantly contributing to operational efficiency and service quality.
Overview
25
25
years of professional experience
Work History
Class A CDL Driver
L&W Supply
01.2018 - Current
- Picked up supplies and back hauls from vendors and completed related paperwork.
- Stayed in frequent communication with dispatch to quickly adapt to customer demands and route changes.
- Contributed to team success by collaborating with dispatchers, warehouse staff, and other drivers to optimize performance.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Class A CDL Driver
J&B MATERIALS
03.2014 - 04.2018
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Class A CDL Driver
Thompson Building Materials
09.2012 - 03.2015
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Picked up supplies and back hauls from vendors and completed related paperwork.
Class A CDL Driver
Acoustical Material Services
06.2000 - 02.2012
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
Education
High School Diploma -
SAN DIEGO HIGH
SAN DIEGO06.1994
Skills
- Strong Work Ethic
- Customer-Oriented
- Attention to Detail
- Assisting customers
- Problem-solving abilities
- Data Entry
- Computer Proficiency
- Professional telephone demeanor
- Product Knowledge
- Paperwork Processing
- Service Upselling
- Shipping procedures understanding
Timeline
Class A CDL Driver
L&W Supply
01.2018 - Current
Class A CDL Driver
J&B MATERIALS
03.2014 - 04.2018
Class A CDL Driver
Thompson Building Materials
09.2012 - 03.2015
Class A CDL Driver
Acoustical Material Services
06.2000 - 02.2012
High School Diploma -
SAN DIEGO HIGH