Youth Coaching
Outdoor Recreation
Woodworking
Soccer
Event Planning
Kevin Lambott
Snohomish,WA
Summary
Dynamic Office Manager at A Wesco Septic, recognized for enhancing workflow efficiency and customer satisfaction through effective conflict resolution and vendor management. Proven expertise in inventory control and scheduling logistics, achieving significant cost savings while fostering a positive work environment. Committed to operational excellence and employee development.
Overview
46
46
years of professional experience
Work History
Office Manager
A Wesco Septic
06.2003 - 06.2025
- Streamlined office operations, improving workflow efficiency and reducing processing time.
- Managed scheduling and logistics for service appointments, ensuring optimal resource allocation.
- Oversaw inventory management, implementing systems for tracking supplies and equipment usage.
- Developed training materials for new hires, enhancing onboarding process and employee retention.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Interceded between employees during arguments and diffused tense situations.
Purchasing Agent
A Wesco Septic
06.2003 - 06.2025
- Negotiated contracts with suppliers to secure favorable pricing and terms.
- Developed and maintained strong relationships with vendors for optimal procurement solutions.
- Streamlined purchasing processes to enhance operational efficiency and reduce lead times.
- Analyzed market trends to forecast demand and adjust inventory levels accordingly.
- Implemented inventory management systems to track stock levels and minimize shortages.
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Maintained complete documentation and records of all purchasing activities.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Improved supplier relationships through regular communication and proactive problemsolving.
- Established strong rapport with vendors resulting in improved payment terms without compromising quality or service levels.
- Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
- Optimized inventory levels by implementing demand forecasting techniques to minimize stockouts or excess inventory situations.
- Improved vendor relationships, ensuring timely deliveries and quality goods by regular communication and performance evaluations.
- Developed and maintained strong relationships with suppliers to ensure best pricing and terms.
- Managed and updated supplier database, improving data accuracy and accessibility.
- Enhanced negotiation strategies led to significant cost savings on bulk purchases.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Maintained documentation for all purchases.
- Searched for hard-to-find items and found high-quality, reliable vendors.
- Conducted research, identifying potential vendors and better pricing options.
Production Manager
Frehold Display
06.1979 - 06.2003
Education
Certification in Computer Programming - Technology
ITT Technical Institute
Seattle, WACertification, Web Design - Technology Education
Cascadia, University of Washington
BothellSkills
- Office operations management
- Workflow optimization
- Scheduling logistics
- Inventory management
- Customer service excellence
- Vendor relationship management
- Conflict resolution
- Demand forecasting
- Purchase order processing
- Organizational skills
- Data entry
- Scheduling and calendar management
- Scheduling coordination
- Inventory control
- Employee supervision
- Operations management
- Decision-making
Interests
Timeline
Office Manager
A Wesco Septic
06.2003 - 06.2025
Purchasing Agent
A Wesco Septic
06.2003 - 06.2025
Production Manager
Frehold Display
06.1979 - 06.2003
Certification in Computer Programming - Technology
ITT Technical Institute
Certification, Web Design - Technology Education
Cascadia, University of Washington