Summary
Work History
Education
Timeline
Generic
Kevin Laughlin

Kevin Laughlin

Los Angeles,California

Summary

Experienced construction professional with 20+ years, specializing in HOA portfolio management. Skilled in budget management, maintenance oversight, vendor coordination, and enforcing HOA regulations. Exceptional communication and organizational skills ensure smooth operations and homeowner satisfaction. Adaptable to any work environment, consistently delivering excellence.

Work History

HOA Portfolio Manager

J & N Realty Inc.
Chatsworth, CA
2021 - Current
  • Manage 400+ units across 16 HOA properties
  • Coordinate vendors, track maintenance projects, collect estimates, and handle emergency calls
  • Prepare elections, budgets, financial reports, insurance renewals, billing, and ensure overall HOA compliance
  • Manage Executive and Open Meetings, record meeting minutes, and perform property walkthroughs.

Customer Relations Dispatch Operator

Cake Mortgage
Chatsworth, CA
2021 - 2021
  • Utilized advanced dispatching software to allocate assignments based on geographic proximity, urgency, and specialization of field agents
  • Prioritized tasks to meet service level agreements and client expectations
  • Provided exemplary customer service to both internal stakeholders and external clients, promptly addressing inquiries, concerns, or requests for assistance.

Service Technician

The Water Heater Company
2020 - 2021
  • Planned, estimated, and installed tank and tankless water heaters
  • Installed various plumbing components such as pressure regulators and gas earthquake shutoff valves.

Technician

JRC Maintenance
Los Angeles, CA
2019 - 2020
  • Provided property care and management for privately owned homes and estates
  • Diagnosed and remedied issues to ensure customer satisfaction.

Plumber

West Coast Plumbing
Los Angeles, CA
2018 - 2019
  • Installed, repaired, and maintained plumbing systems in residential and commercial settings
  • Ensured compliance with building codes and safety standards.

Project Supervisor/Plumbing Contractor

Gilley Construction
Los Angeles, CA
2017 - 2018
  • Managed projects from inception to completion, coordinating subcontractors and ensuring safety compliance.

Well Water Technician

Rocco Water Systems, Inc
Stamford, CT
2014 - 2017
  • Specialized in pump installation, maintenance, and repair within well water systems
  • Conducted site assessments, selected appropriate equipment, and ensured proper installation and operation.

Production Assistant

The Branching Production Company
Richmond, VA
2014 - 2015
  • Provided support to film, television, or event production teams
  • Assisted with set-up and breakdown, organized props and equipment, managed schedules, and ensured smooth operations.

Education

Associate’s Degree - Construction Management

Norwalk Community College
Norwalk, CT
05-2014

Timeline

HOA Portfolio Manager

J & N Realty Inc.
2021 - Current

Customer Relations Dispatch Operator

Cake Mortgage
2021 - 2021

Service Technician

The Water Heater Company
2020 - 2021

Technician

JRC Maintenance
2019 - 2020

Plumber

West Coast Plumbing
2018 - 2019

Project Supervisor/Plumbing Contractor

Gilley Construction
2017 - 2018

Well Water Technician

Rocco Water Systems, Inc
2014 - 2017

Production Assistant

The Branching Production Company
2014 - 2015

Associate’s Degree - Construction Management

Norwalk Community College

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Kevin Laughlin