Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Laughlin

Gurnee,IL

Summary

Accomplished Business Development Manager with a proven track record at Vision-IT, excelling in client relationship building and strategic planning. Leveraged team leadership and business development skills to surpass revenue targets through innovative solutions, enhancing customer satisfaction and loyalty. Demonstrated expertise in negotiations and account management, achieving significant business growth.

Overview

7
7
years of professional experience

Work History

Business Development Manager

Vision-IT
11.2020 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Represented company and promoted products at conferences and industry events.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.

Warehouse Supervisor

North American
05.2019 - 05.2020
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Oversaw daily operations and shipping and handling processes.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.

Sales Associate

Dick's Sporting Goods, Inc
01.2018 - 12.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Warren Township High School
Gurnee, IL
05.2017

Skills

  • Team Leadership
  • Business development and planning
  • Customer Service
  • Negotiations
  • Strategic Planning
  • Client Relationship Building
  • Relationship building and rapport
  • Sales and Marketing
  • Team Collaboration
  • Sales Presentations
  • Account Management
  • Goals and performance
  • Verbal and written communication

Timeline

Business Development Manager

Vision-IT
11.2020 - Current

Warehouse Supervisor

North American
05.2019 - 05.2020

Sales Associate

Dick's Sporting Goods, Inc
01.2018 - 12.2018

High School Diploma -

Warren Township High School
Kevin Laughlin