Self-motivated team player that brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Military Service Representative with 10 years in Marine Corps service. Attended job fairs and community events to recruit new service members. Determined eligibility for applicants and notified applicants of any disqualifying factors.
Overview
15
15
years of professional experience
Work History
HVAC Technician
Glacier Heating And Air
2485 Dobbs Rd. St Augustine,
03.2022 - 05.2023
Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Repaired and replaced motors, bearings and belts.
Worked overtime, holidays and weekends to accommodate company needs.
Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Filled out detailed work orders for each job completed.
Calibrated equipment to achieve maximum efficiency.
Supplied technical assistance to customers over phone using simple troubleshooting techniques.
HVAC-R Service Technician
Steve Chapman's All American A/c & Heating
10.2021 - 02.2022
Increased longevity of HVAC systems by performing preventive maintenance.
Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
Employed leak detection and pressure test techniques to isolate leaks in piping and connections.
Installed bypass dampers, low voltage wiring, smoke detectors, split systems and package units in commercial or residential buildings.
Used digital gauges and vacum pumps measuring and testing instruments to troubleshoot breakdowns, perform preventive maintenance and repair malfunctioning HVAC systems and components.
Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
Laid out electrical wiring to connect controls and equipment, adhering closely to wiring diagrams.
Repaired or replaced defective equipment, components or wiring.
Administration Officer
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
01.2015 - 01.2018
Processed purchase orders, service contracts and financial reports.
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Aided colleagues, managers and customers through regular communication and assistance.
Drafted and distributed invoices for outstanding payments.
Monitored and updated employee database and managed scheduling for team.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Created help desk tickets, troubleshot and resolved desktop issues.
Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
Responded to faults in both LAN and WAN networks to rapidly restore connectivity and prevent unnecessary downtimes.
Updated and modified Microsoft software to maintain required performance metrics and safeguard against security flaws.
Collaborated with HR department to design standardized onboarding processes and training assets.
Monitored systems in operation and input commands to troubleshoot areas.
Provided replacement files to customers missing data, media files, and software components.
Provided support for networking protocols and characteristics.
Maintained familiarity with API and authentication mechanisms for supported products.
Marine Corps Recruiter
USMC
Marine Corps Base Camp Lejeune, NC
02.2013 - 02.2015
Remained current with training and sought new training opportunities to further personal growth.
Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
Participated in community events representing U.S. military and recruited interested parties.
Traveled to schools in area to speak to students about military careers and provide students with materials and literature about military careers.
Completed human resource operational requirements by scheduling and assigning employees.
Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
Set up PCs, projectors, and microphones for use in video conferencing rooms.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Analyzed computer system issues to identify troubleshooting methods needed for quick remediation.
Managed system-wide operating system and software deployments as well as related software upgrade problems.
Military Police Squad Leader
USMC, United States Marine Corps
06.2008 - 01.2013
Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.