Kevin Lewis
Memphis
Summary
Enthusiastic training specialist adept to managing training sessions for employees with operational safety and workplace efficiency as guiding principles. Authoritative and clear communicator with an insightful approach. Observant assessor of workplace need, setting progressive benchmarks for employee preparedness.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Warehouse Trainer
Medline Industries, Inc
05.2021 - 06.2024
- Enhanced warehouse efficiency by conducting comprehensive training sessions for new employees.
- Reduced workplace injuries through thorough safety training and regular reinforcement of best practices.
- Streamlined warehouse processes by identifying areas needing improvement and implementing targeted training programs.
- Increased productivity with the development and implementation of effective time management strategies for warehouse staff.
- Empowered team members to take ownership of their individual performance through consistent encouragement and reinforcement of company values and expectations.
- Communicated with participants effectively, delivering positive and constructive feedback with clarity and fairness.
- Organized re-certification and refresher courses on-schedule according to legal requirements and company policy.
- Assisted in reducing employee turnover through consistent support, clear communication, and ongoing skills development opportunities for all team members.
- Evaluated individual employee performance, providing constructive feedback aimed at enhancing skillsets while maintaining a professional tone throughout each interaction.
- Cultivated extensive knowledge of Pick to Voice software and facilitated trainings in effective use.
Machine Operator
Campbell Snacks
11.2020 - 04.2021
- Manually set up machinery and equipment
- Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
- Calibrated, tested, and adjusted machine settings or controls in preparation
- Set appropriate stops and guides to specified lengths as indicated by scale, rule, or template.
- Maintained machines within thework area, complying with company and OSHA safety rules and regulations.
- Set up and ran heads and gauge machinery to produce exceptional products for consumer needs.
- Operated food processing equipment safely and efficiently.
- Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
- Maximized productivity by keeping detailed production records and identifying hold-ups.
- Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
- Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
General Manager
QDOBA Mexican Eats
06.2005 - Current
- Increased profits by 5% by spearheading catering.
- Boosted gross yearly sales
- Reduced and controlled company expenses by maintaining the budget.
- Maintained up-to-date account distribution information.
- Conducted ongoing reviews of all program financial systems.
- Developed methods to establish and clarify customer objectives.
- Carefully interviewed, selected, trained and supervised staff.
- Clearly and promptly communicated pertinent information to staff such as last-minute menu changes and promotions.
- Interacted positively with customers.
- Correctly calculated inventory and ordered appropriate supplies.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Actively participated in ongoing customer service programs to build sales and rapport in the community.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Oversaw front-of-house personnel to maintain adequate staffing and minimize overtime.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
- Prepared for and executed new menu implementations.
- Conducted timely performance evaluations for all front-of-house staff.
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Created fun team-building activities to engage staff in up-selling to meet revenue targets.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment, and supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Restaurant Manager
KFC
02.1992 - 03.2005
- Carefully interviewed, selected, trained and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Prepared for and executed new menu implementations.
- Oversaw front-of-house personnel to maintain adequate staffing and minimize overtime.
- Maintained a safe working and guest environment to reduce risk of injury and accidents.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Conducted timely performance evaluations for all front-of-house staff.
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment, and supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Created fun team-building activities to engage staff in up-selling to meet revenue targets.
Education
High School Diploma -
Jeffersonville High School
Jeffersonville, INSkills
- Strong work ethic
- Results-oriented
- Employee training and development
- Equipment Machinery Operations
- OSHA guidelines
- Workplace Safety
- Shipping and Labeling
- Forklift and Pallet Jack Operation
- Relationship Building
- Adaptability and Flexibility
- Team Collaboration and Leadership
Certification
- Raymond Training/Raymond Equipment
Timeline
Warehouse Trainer
Medline Industries, Inc
05.2021 - 06.2024
Machine Operator
Campbell Snacks
11.2020 - 04.2021
General Manager
QDOBA Mexican Eats
06.2005 - Current
Restaurant Manager
KFC
02.1992 - 03.2005
High School Diploma -
Jeffersonville High School
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