Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Lewis

Mission Viejo,CA

Summary

With over 15 years of sales and customer relations experience, I will be a great asset to your company and look forward to working for a company I can grow with. I am highly self-motivated, organized, and love working with people. I have excellent communication and interpersonal skills and work well with others. I am flexible, detail-oriented, skilled at problem-solving and work well under pressure. Proficient in Word, Excel and am technologically savvy.

Overview

15
15
years of professional experience

Work History

Driver

Pro Towing
Chino, CA
08.2020 - 03.2024
  • Analyzed data from tests performed on different types of car batteries to determine their condition.
  • Problem solve to insure vehicle is in safe working conditions, by performing multi test inspections.
  • Receive payments for tasks performed, such as lock outs, tire changes, fuel, battery sales.
  • Provide friendly, reliable, professional customer service.
  • Worked well with team to ensure the business was ran efficiently.

Shuttle Driver

FedEx
Fullerton, CA
01.2017 - 06.2020
  • Responsible for setting up containers, as well as sorting and organizing freight.
  • Delivered mail to airports in a safe and timely manner.
  • Document preparation and management.
  • Kept shuttle and reception areas clean and organized.
  • Drove passengers to and from Fullerton and LAX up to 3 times per day.
  • Adhered to all safety regulations set forth by the Department of Transportation.
  • Assisted passengers with boarding and disembarking the shuttle bus.
  • Conducted safety briefings to inform passengers of emergency procedures.
  • Ensured passenger comfort throughout duration of ride by adjusting air conditioning and heating systems as needed.
  • Maintained a clean interior of the vehicle by vacuuming, wiping surfaces, and replenishing supplies as needed.
  • Inspected exterior of vehicle before beginning shift for damage or debris removal.
  • Monitored passenger behavior to ensure compliance with company policies and applicable laws.

Owner/Operator

Quality Dreams Mattresses
Diamond Bar, CA
08.2011 - 12.2019
  • Responsible for creating successful marketing and promotion plans which drove revenue and growth.
  • Customer service first philosophy.
  • Conducted follow up calls with customers after purchase to ensure satisfaction with product.
  • Performed regular inventory checks to ensure stock availability for customers' orders.
  • Created detailed reports on sales performance and customer feedback.
  • Maintained an up-to-date understanding of current promotions, policies regarding payment and exchanges.
  • Provided exceptional customer service by answering questions about product features and benefits.
  • Developed relationships with customers by providing personalized solutions for their needs.
  • Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
  • Maintained accounts payable and receivable records ensuring timely payments are made.
  • Prepared financial documents such as budgets, forecasts and reports.
  • Establish and maintain strong procedures for daily operations.
  • Built and maintained strong relationships with local businesses.

Sales Manager

Bally Total Fitness
West Covina, CA
01.2009 - 06.2011
  • Responsible for developing solutions to sales challenges and maximized business opportunities.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Partnered with sales representatives during customer consultations to strengthen agency and customer relations.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Established relationships with key clients, while maintaining existing customer base.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Performed sales consultations and educated clients on products and services.

Education

High School Diploma -

John A Rowland High School
Rowland Heights, CA
06-1999

Skills

  • Customer service
  • Quick-learner
  • Work well with others
  • Team collaboration
  • Organizational skills
  • Punctuality
  • Communication skills
  • Interpersonal skills
  • Time management
  • Problem solving
  • Attention to detail
  • Vehicle operation
  • Safety compliance
  • Freight handling
  • Document management
  • Passenger assistance
  • Proficient in Microsoft Word and Excel
  • Sales forecasting
  • Market analysis
  • Sales strategy development
  • Team leadership
  • Negotiation skills
  • Conflict resolution
  • Networking

Timeline

Driver

Pro Towing
08.2020 - 03.2024

Shuttle Driver

FedEx
01.2017 - 06.2020

Owner/Operator

Quality Dreams Mattresses
08.2011 - 12.2019

Sales Manager

Bally Total Fitness
01.2009 - 06.2011

High School Diploma -

John A Rowland High School

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Kevin Lewis