Dynamic marketing professional with a proven track record at IAMAKING GLOBAL INVESTMENTS, excelling in strategic planning and digital marketing. Adept at enhancing brand visibility through innovative campaigns and effective partnership development. Strong leadership skills foster team collaboration, driving exceptional results in customer engagement and operational efficiency.
• Directed multi-location retail operations and inventory management
• Supervised and trained staff, increasing store performance metrics
• Handled customer service escalation and vendor relations
• Directed staff operations during high-traffic film screenings
• Delivered a premium guest experience and ensured venue cleanliness and safety
• Managed day-to-day operations in a fast-paced, customer-facing environment
• Supervised team members and coordinated schedules and performance evaluations
• Maintained quality standards and supported regional marketing promotions