Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Timeline
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Kevin Lopez

Kevin Lopez

Temecula,CA

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

20
20
years of professional experience

Work History

Caregiver

Self
06.2016 - 05.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness

Customer Service Representative

BevMo! Beverages & More
07.2014 - 05.2016
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Provided primary customer support to internal and external customers.
  • Demonstrated to team members ability to work collaboratively and productively to ensure quality and timely work.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Retail Sales Specialist

Hot Stuff
05.2010 - 11.2013
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Increased sales and customer satisfaction through personalized servicing.
  • Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.

Executive Assistant to the Director

Aids Healthcare Foundation, AHF
04.2009 - 03.2010
  • Answered high volume of phone calls and email inquiries.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Property Manager

Alex-Max Enterprises LLC
09.2007 - 02.2009
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.

Beauty Advisor

Nordstrom
03.2003 - 08.2007
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.

Education

Associate of Science - Cosmetology Education

Moro Beauty College
Glendale, CA

High School Diploma -

Emporia High School
Emporia, KS
05.1981

Skills

  • Patient Care
  • Records Maintenance
  • Case Management
  • Household Chores
  • Meal planning and preparation
  • Flexible schedule and availability
  • Care plan assessment

Additional Information

Core Competencies


  • Proficient in Microsoft office
  • Attention to Detail
  • Supervisory Skills
  • Adaptable
  • Effective Communication Skills
  • Critical Thinker
  • Problem Solver
  • Multi-tasker
  • Ambitious
  • Customer Service Focused
  • Creative

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Caregiver

Self
06.2016 - 05.2023

Customer Service Representative

BevMo! Beverages & More
07.2014 - 05.2016

Retail Sales Specialist

Hot Stuff
05.2010 - 11.2013

Executive Assistant to the Director

Aids Healthcare Foundation, AHF
04.2009 - 03.2010

Property Manager

Alex-Max Enterprises LLC
09.2007 - 02.2009

Beauty Advisor

Nordstrom
03.2003 - 08.2007

Associate of Science - Cosmetology Education

Moro Beauty College

High School Diploma -

Emporia High School

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Kevin Lopez