Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Kevin Loudermilk

OKLAHOMA CITY,OK

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

FC Associate

Amazon
OKLAHOMA CITY, OK
01.2022 - Current
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • I walked for extended periods of time while pulling heavy pallets with merchandise to assist with the fluctuation of the process.
  • I have provided aid to coworkers with questions about the process at hand and with clarification of certain company policies.

Sales Associate

MásMóvil
Lima, Peru
08.2019 - 03.2020
  • Engaged with customers in Spanish, and appealed to their cultural traditions and ways of expression to assimilate their business to the company.
  • The job consisted of telemarketing for phone provider services, as well as internet home connections.
  • Commission-based tasks over successful sales in high volumes.
  • Dealt with potential customers and persuaded them into acquiring a beneficial deal over competitors.

Clerk

InGame
Lima, Peru
12.2018 - 06.2019
  • Provided excellent customer service to ensure satisfaction.
  • Trained staff members to perform work activities and use computer applications.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Utilized computer software programs to create reports, labels, forms.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Communicated with customers and employees to answer questions or explain information.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.

Internal Mail Associate

Exact Sac
Lima, Peru
01.2015 - 07.2018
  • Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
  • Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Maintained records of all sent and received mail items.
  • Coordinated with other departments to ensure timely delivery of mail packages.
  • Kept detailed records of daily shipments and deliveries for future reference purposes.
  • Reviewed files, records and other documents to obtain information or respond to requests.

Education

Associate of Arts - Psychology

Oklahoma City Community College
Oklahoma City, OK
01-2025

Skills

  • Experience with Microsoft Excel, Word, PowerPoint, and Outlook
  • Phone-based and in-person interaction with customers
  • Order picking
  • Shipping procedures
  • Barcode scanning
  • Stock replenishment
  • Warehouse safety
  • Packing efficiency
  • Customer engagement
  • Problem-solving
  • Inventory tracking
  • Money handling
  • Excellent people skills
  • Adapt to diverse groups
  • Contact follow-up

Languages

English
Professional
Spanish
Professional

Affiliations

  • Passionate computer builder and tech enthusiast
  • Fulltime student that dedicates his off-work time to build skills and progress in education.
  • Figure Collector as a form on hobby and investment.

Timeline

FC Associate

Amazon
01.2022 - Current

Sales Associate

MásMóvil
08.2019 - 03.2020

Clerk

InGame
12.2018 - 06.2019

Internal Mail Associate

Exact Sac
01.2015 - 07.2018

Associate of Arts - Psychology

Oklahoma City Community College

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Kevin Loudermilk