Kevin Lovett
Scarborough,Canada
Summary
Experienced operations manager and talented leader with five years of experience. Leveraged exceptional planning and problem-solving abilities to enhance business plans and day-to-day activities. Results-driven and resilient professional adept at developing teams, improving processes, and increasing productivity. Possesses a solid understanding of industry trends, excellent communication skills, and a talent for identifying areas in need of improvement and implementing strategic changes.
Overview
10
10
years of professional experience
Work History
Operations Manager
Emco Corporation
02.2019 - Current
- As Operations Manager, I am required to balance numerous tasks including all administrative operations, stock procurement, and sales, accounts payables, and accounts receivables.
- Developed and maintained relationships with external vendors and suppliers.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- I assist other Emco locations in training their team members with day-to-day business functions relating to administration, counter sales, organizational management, and technological troubleshooting
- Increased profit by streamlining operations.
- Assisted in recruiting, hiring and training of team members.
Head Cashier
Kent Building Supplies
05.2016 - 05.2018
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Audio Technician & Part-time Instructor
St. Francis Xavier University
09.2014 - 05.2018
- Managed sound equipment for live events.
- Set up audio systems for concerts and conferences.
- Collaborated with performers to meet audio requirements.
- Conducted sound checks to achieve desired acoustics.
- Assisted in recording sessions to capture clear audio.
- Collaborated with clients to determine project scopes and set milestones.
- Maximized recording efficiency with precise microphone placement techniques tailored to individual instruments and vocalists.
Education
BBA - Marketing
St. Francis Xavier University
Antigonish, Nova Scotia05-2018
Masters Certification - Audio Engineering
Radio Recording Film Connection Audio Institute
Los Angeles, CA11-2013
Diploma - Audio Recording Technology
Mid-Ocean School of Media Arts
Winnipeg, Manitoba04-2012
High School Diploma -
Rothesay Netherwood School
Rothesay, New Brunswick05-2011
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- MS office
- Strategic planning
- Purchasing and procurement
- Expense reports
- Inventory control
Timeline
Operations Manager
Emco Corporation
02.2019 - Current
Head Cashier
Kent Building Supplies
05.2016 - 05.2018
Audio Technician & Part-time Instructor
St. Francis Xavier University
09.2014 - 05.2018
BBA - Marketing
St. Francis Xavier University
Masters Certification - Audio Engineering
Radio Recording Film Connection Audio Institute
Diploma - Audio Recording Technology
Mid-Ocean School of Media Arts
High School Diploma -
Rothesay Netherwood School
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