Kevin Lundberg

As a Law Enforcement Specialist-On-the Job Instructor (OJI) my responsibilities included leading new Trainee Special Agents (Trainees) through the on-the-job phase of training. As the Trainees OJI, I provided day-to-day direction and guidance to the Trainees related to conducting operational and investigative activities and duties, including those required to plan and conduct investigations and evaluates the effectiveness of the Special Agent basic training program.

As the Trainees’ OJI, I also monitored the successful completion of critical job tasks, documented the development of the Trainees, and kept the Trainees and Senior Management apprised of the Trainees progress.

As the Trainees’ OJI, I was also responsible for providing the Trainees guidance on planning and conducting enforcement operations including surveillance, armed escorts, dignitary protection, undercover operations and the execution of search and arrest warrants.

As an Investigator II within Citizens Bank's Corporate Security & Resilience Division I support the ongoing success of the Investigations function by providing an independent and objective investigations service throughout the organization.

In this role, I participate in a variety of investigations and support investigations across the bank and my primary responsibilities include:

• Conducting investigations in all areas of the bank, including internal investigations of colleagues, in a timely, professional and accurate manner.
• Prioritizing workload in order that investigations are undertaken in a timely and cost-effective manner while administering appropriate application of banking law.
• Conducting expedient tracing, freezing and recovery of funds.
• Recommending improvements in systems, controls and financial fraud prevention.
• Assisting in leading the delivery of expert investigative services and specialist advice on Investigations.
• Providing coherent and informed in person and/or telephone guidance to business line stakeholders and customers.
• Drafting quality investigations reporting as appropriate - summarizing the investigation, details, interviews, key findings and recommendations to be made.
• Building relationships with key contacts inside the bank to maximize effectiveness of the role and externally with industry peers and law enforcement questions to ascertain critical details about each case.
• Summarized all key information regarding my assigned investigations into detailed report.
• Gathered evidence, which included memorialized and written statements, financial documentation and video materials for examination.
• Investigated cases of check, wire and credit card fraud.
• Interviewed witnesses thoroughly, asking appropriate and relevant questions to ascertain critical details about each case.

• Planned and conducted complex criminal investigations involving general tax fraud, income tax evasion, embezzlement, identity theft, health care fraud, investment fraud, public corruption, bribery, money laundering and other financial investigations relating to the enforcement of Title 18, 26 and 31 of the United States Code
• Health Care Fraud Task Force Coordinator for IRS-Criminal Investigation (IRS-CI) since 2003. Attended regularly scheduled meetings with various individuals from other federal and state agencies, health insurance companies and other investigative agencies to introduce, discuss and evaluate information related to possible violations of health care laws. Used a variety of methods and techniques in the detection and development of potential fraud, waste and abuse as it applied to the health care industry.
• Diligently pursued investigative leads identified from observation, inquiries, interviews and informants. Performed all duties with minimal direction and follow-up from management
• Utilized special investigative techniques to uncover evidence in the development of investigations and in anticipation of trial including electronic monitoring, mail covers, criminal and civil seizures, surveillance, title searches and undercover operations
• Executed arrest, search and seizure warrants in IRS and joint Grand Jury investigations with other federal agencies including FBI, HHS and HSI
• Conducted taxpayer, witness and other third-party interviews to elicit information and gather evidence relating to criminal activity
• Prepared detailed reports of violations and requisite evidence to sustain criminal prosecution
• Requested by the United States Attorney's Office to conduct and participate in complex multi-agency investigations and to assist throughout the multiple phases of litigation
• Participated in pre-trial conferences and court proceedings, including hearings and trials
• Provided testimony as fact witness before the Grand Jury and prepared witnesses for courtroom appearances
• Worked with multiple federal and state agencies, including, the Federal Bureau of Investigation, Health and Human Services - Office of Inspector General, State of New Jersey's Department of Human Services, Division of Consumer Affairs and Division of Criminal Justice-Medicaid Fraud, to conduct investigations and prepare cases for adjudication