Kevin L Victoria
Apple Valley,California
Summary
Dynamic Team Leader at Jack In The Box recognized for strong problem-solving abilities and a positive demeanor, combining persuasive sales skills with effective people management. Experience spans from family-owned Josephine Jewelry to high-energy food service environments, excelling in complaint resolution and team supervision to enhance operational success.
Overview
9
9
years of professional experience
Work History
Team Leader
Jack In The Box
Anaheim
07.2023 - 11.2024
- Earned promotion to Team Leader in the initial year because of strong positive demeanor and rapid problem resolution capabilities.
- Remained at the position long term owing to excellent coworker relationships.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Cashier
Jack In The Box
Midway City
08.2018 - 05.2023
- Commenced professional employment at age of 18.
- Fostered an environment where aspirations grew despite minimal expectations.
- Developed strong interpersonal skills through teamwork.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing
- Processed credit card and cash payments, ensuring all transactions were accurate.
- Applied suggestive selling techniques to increase add-on sales.
Salesmen
Josephine Jewelry
Orange County
01.2016 - 08.2018
- Contributed to family-run enterprise ensuring mortgage payments are met.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Increased revenue by acquiring clients via direct sales efforts.
Education
HS Diploma -
Rancho Alamitos
Garden Grove05.2019
Biochemistry
Golden West College
Huntington Beach, CASkills
- Sales experience
- Persuasive skills
- Discipline
- Passion
- Listening skills
- Following orders
- Positive attitude
- Professionalism
- Giving constructive feedback
- Team supervision
- Complaint resolution
- Sales expertise
- People management
- Problem-solving
- Strategic planning
- Flexible schedule
Accomplishments
- Bought my first car at 17 without my parents' money.
- Bought my second car at 19 while studying full time and also working full time.
- Graduated highschool while my parents were splitting up.
- First in my family to go to CC.
- Train Soccer for 5 years.
Awards
- High School Diploma
- Some community college
- Some Vocational College
- Completed Public Speaking Course
- Certified for Chest Compressions
Languages
- English
- Spanish
Affiliations
I love playing soccer and have been playing in a Sunday league for 5 years.
I am also a landscaper with a proprietary business.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Vietnamese
Limited
Arabic
Elementary
References
References available upon request.
Timeline
Team Leader
Jack In The Box
07.2023 - 11.2024
Cashier
Jack In The Box
08.2018 - 05.2023
Salesmen
Josephine Jewelry
01.2016 - 08.2018
HS Diploma -
Rancho Alamitos
Biochemistry
Golden West College
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