Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Mortgage Loan Officer
Tidewater Mortgages Services
Orlando, FL
09.2022 - Current
The main point of contact for Mortgage borrowers from the start of origination to the closing of the loan
Collecting documents and analyzing and reviewing information ensured the file was complete and ready to close
Worked and maintained relationships with Sales Real Estate Agents, Underwriters, and Closers to ensure all loans were compliant and closed on time
Consistently exceeded my Customer Satisfaction scores
Explained different types of loans pertaining to client situations.
Implemented sales strategies that established relationships with realtors and CPAs.
Monitored pipelines to track and log status of loans.
Explained very technical financial information to applicants in easy to understand language.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Proactively identified solutions for customers experiencing credit issues.
Maintained energy and enthusiasm in fast-paced environment.
Vehicle Remarketing Manager
Marina Hill Finance
Orlando, FL
05.2018 - 09.2022
Improved sales efforts by partnering with the auction sales team
Analyzed inventory usage and assessed trends to provide maximum coverage for each period
Communicated with various auctions regarding inventory needs and negotiated prices to maintain profit margins.
Managed revenue models, process flows, operations support and customer engagement strategies.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Maintained up-to-date knowledge of competitor products and pricing in market served.
Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
Facilitated business by implementing practical networking techniques.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
General Manager
Hertz Car Sales Orlando
Orlando, FL
04.2009 - 05.2018
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Prepared annual budgets with controls to prevent overages.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Responsible for location assets, sales, and financial profitability
Responsible for the training and development of sales staff
I communicated with various banks regarding their guidelines for high approval ratings
Increased location sales by 70% in the first year, breaking all previous records
Effectively marketed inventory on third-party websites, utilizing analytical scarcity reports resulting in a substantial sales increase
I successfully managed budget implementations, employee reviews, training, schedules, and contract negotiations
Education
AA - Business management
Valencia College
01.2019 - 01.2021
Skills
Vital sales planning and execution skillsundefined
Case Manager 1/Residential Specialist at Western Tidewater Community Services BoardCase Manager 1/Residential Specialist at Western Tidewater Community Services Board