Summary
Overview
Work History
Education
Skills
Timeline
Generic
KEVIN LYNYAK

KEVIN LYNYAK

New City

Summary

Strategic professional with over ten years of experience in telecommunications and operations. Demonstrated success in managing large-scale deployments and enhancing customer satisfaction through effective project coordination. Expertise in aligning business objectives with technical solutions and optimizing device life cycles.

Overview

18
18
years of professional experience

Work History

Assistant Manager

Verizon Wireless
06.2021 - Current
  • Coordinated deployment logistics for customer orders, ensuring timely delivery and system activations.
  • Collaborated with inventory, sales, and supply chain teams to resolve product shortages and technical support issues.
  • Facilitated weekly team calls to align sales strategies and manage forecast execution.
  • Analyzed customer needs to provide tailored product recommendations that exceeded satisfaction benchmarks.
  • Maintained expertise in wireless product trends, promotions, and SAP systems.
  • Supported new business strategies, including pre-owned device sales and end-of-life inventory planning.

Appliance Manager

Best Buy
03.2018 - 05.2021
  • Oversaw all aspects of appliance sales operations, leading a 10-person team through major promotional periods and strategic realignments.
  • Increased revenue by 30% over two years through optimized staffing, product placement, and
    vendor negotiations.
  • Tracked product inventory and demand to streamline restocking, reduce stockouts, and align with
    promotional goals.
  • Conducted training for product launches, empowering staff to speak to specifications, warranties, and competitive comparisons.
  • Addressed customer inquiries, concerns, and warranty issues, ensuring prompt and effective resolution to enhance customer satisfaction and maintain positive brand perception
  • Generated and analyzed sales reports, tracking key performance metrics and identifying trends to inform sales strategies and achieve continuous improvement
  • Fostered positive relationships with appliance vendors, negotiating favorable terms and promotions, and staying updated on industry trends and new product releases
  • Collaborated with other store departments, such as customer service and logistics, to ensure a seamless shopping experience and timely delivery of appliances

Manager/Supervisor

AMC Theaters
10.2012 - 03.2018
  • Directed operations for large-scale event execution and daily guest flow, ensuring efficiency for
    tens of thousands of guests.
  • Collaborated with corporate headquarters to streamline operational procedures, enhancing efficiency and reducing ticket processing time by 25%
  • Trained and mentored new employees, resulting in decrease in onboarding time and improved staff retention
  • Oversaw maintenance and cleanliness initiatives, ensuring a safe and welcoming environment for guests and staff
  • Actively engaged with customers to gather feedback and implement improvements, contributing to an increase in repeat business
  • Developed and maintained positive relationships with film distributors, negotiating favorable terms for movie bookings and improving programming choices
  • Coordinated and executed large-scale events, such as premieres and special screenings, resulting in heightened community engagement and positive media coverage

Safety Services

Metlife Stadium
03.2010 - 11.2014
  • Awarded Safety Services Personnel of the Month, October 2013
  • Recognized for performance and chosen to participate in the Super Bowl in 2013
  • Coordinated and executed emergency response plans during events, ensuring effective actions in critical situations to safeguard attendees and staff
  • Implemented and enforced safety protocols, including crowd control measures, bag checks, and metal detector screenings, resulting in a safe and secure environment for over 2 million visitors
  • Collaborated with medical staff to coordinate first aid and medical assistance services, ensuring prompt and appropriate care for attendees in need
  • Established clear communication channels with local law enforcement, emergency services, and event organizers to facilitate seamless collaboration and enhance overall safety
  • Ensured compliance with relevant safety regulations, codes, and standards, maintaining a safe environment and avoiding potential penalties or liabilities
  • Interacted with attendees and addressed safety-related inquiries, contributing to positive guest experiences and promoting a sense of security
  • Effectively communicated safety-related information to staff, visitors, and stakeholders during events, ensuring awareness and minimizing confusion in critical situations

Tutor, Mentor, Career Counselor

Upward Bound
01.2008 - 12.2010
  • Provided personalized academic tutoring to high school students in subjects such as Math, Science, English, and History, resulting in improved grades and overall academic performance
  • Designed tailored lesson plans and study strategies to address students' unique learning needs and styles, fostering a supportive and effective learning environment
  • Assisted students in preparing for standardized tests, including SAT and ACT, through targeted practice sessions and test-taking strategies, contributing to higher test scores
  • Helped students develop effective time management and organizational skills, enabling them to balance schoolwork, extracurricular activities, and other responsibilities
  • Provided mentorship and guidance to students, offering advice on study habits, goal setting, and college and career aspirations
  • Maintained open and effective communication with students, parents, and program coordinators to provide updates on progress and address any concerns
  • Attended training sessions and workshops to enhance tutoring skills, stay informed about best practices, and continuously improve as an educator

Education

Bachelor of Arts - Telecommunications Technology

Montclair State University
Montclair, NJ, US
12.2023

Skills

  • Project management
  • Sales strategies
  • Team Leadership
  • Customer service
  • Sales growth
  • Staff training and development
  • Team collaboration
  • Task delegation

Timeline

Assistant Manager

Verizon Wireless
06.2021 - Current

Appliance Manager

Best Buy
03.2018 - 05.2021

Manager/Supervisor

AMC Theaters
10.2012 - 03.2018

Safety Services

Metlife Stadium
03.2010 - 11.2014

Tutor, Mentor, Career Counselor

Upward Bound
01.2008 - 12.2010

Bachelor of Arts - Telecommunications Technology

Montclair State University

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