Kevin Macedo
Corona
Summary
Dynamic and dedicated individual with a strong work ethic and a passion for customer service excellence. Proven ability to foster guest relations and collaborate effectively with team members. Skilled in order processing and cash handling, consistently delivering prompt and friendly service in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FOH Team Member
Chick-fil-A
NY
12.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with team members to ensure smooth service flow.
- Addressed customer inquiries and resolved issues promptly.
Team Member
Raising Cane's
Flushing
07.2024 - 07.2025
- Worked hard to learn required tasks quickly to maximize performance.
- Collaborated with team members to achieve daily goals.
- Maintained positive working relationship with fellow staff and management.
Crew Member
Burger King
Corona
07.2023 - 06.2024
- Executed front of house operations, including expo, drive-thru, cashiering, and beverage stations.
- Delivered exceptional customer service to foster a welcoming atmosphere for guests.
- Maintained an organized work area to ensure efficient operations.
Crew Member
McDonald's
Astoria
11.2022 - 07.2023
- Facilitated training sessions for new crew members on procedures and policies.
- Delivered prompt service at take-out counters by serving food and beverages.
- Managed cashier responsibilities, encompassing order taking, payment collection, and change distribution.
Education
Bachelor of Arts - Psychology
Queens College
Flushing, NY06-2022
Skills
- Customer service excellence
- Positive attitude
- Strong work ethic
- Guest relations management
- Order processing
- Point of sale operations
- Food safety compliance
- Cash handling expertise
- Team collaboration skills
- Effective communication
Certification
- Security Guard license
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
FOH Team Member
Chick-fil-A
12.2024 - Current
Team Member
Raising Cane's
07.2024 - 07.2025
Crew Member
Burger King
07.2023 - 06.2024
Crew Member
McDonald's
11.2022 - 07.2023
Bachelor of Arts - Psychology
Queens College
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