Kevin Madondo
Murfreesboro,Tennessee
Summary
Dedicated to providing exceptional patient care and achieving optimal outcomes. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Nurse
Ascension St Thomas Rutherford
12.2022 - Current
- Provided comprehensive patient care, including medication administration, wound care, and vital signs monitoring
- Collaborated with healthcare team members to develop and implement individualized care plans
- Successfully managed six to eight patients simultaneously in a fast-paced environment
- Achieved 0% patient fall rate as a nurse
- Utilized Cerner EHR to document patient care and communicate with healthcare providers.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
LTSS Registered Nurse Service Coordinator
Anthem/Elevance Health
09.2021 - 01.2023
- Identified members for high-risk complications and coordinated care in conjunction with the member and the health care team
- Managed 30 members with chronic illnesses, co-morbidities, and disabilities, to ensure cost-effective and efficient utilization of health benefits
- Obtained a thorough and accurate member history to develop an individual care plan
- Established short- and long-term goals in collaboration with the member, caregivers, family, natural supports, and physicians; identified members who would benefit from an alternative level of care or other waiver programs.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
Registered Nurse Team Lead
MyNexus
02.2019 - 09.2021
- Implemented workflow improvements within the nursing unit that maximized resources while maintaining high levels of patient care standards.
- Led staff of 14 nurses on in-service training on various topics, such as chronic disease management and wound care techniques, enhancing overall clinical competency within the nursing team.
- Improved patient outcomes by closely monitoring and adjusting care plans according to individual needs.
- Contributed to a positive work culture by recognizing individual achievements among staff members and promoting ongoing professional development opportunities.
- Evaluated medical guidelines and benefit coverage to determine the appropriateness of services.
Registered Nurse Care Manager II
MyNexus
09.2016 - 02.2019
- Developed coordinated, collaborative care plans with all involved providers and reviewed home health admissions for clinical appropriateness of continued care
- Performed over20 reviews telephonically using the member’s medical records and managed discussions with the member’s physician and home health agency staff
- Facilitated timely discharges and transfers based on individual needs and care requirements
- Educated patients to help them understand their health choices and assisted them in making informed decisions about their healthcare
- Served as an information resource to patients, healthcare professionals, facilities, health plan representatives, caregivers, and family members.
- Performed prior authorization review of services requiring notification.
- Performed admission reviews for medical necessity based on Medicare specifications.
- Evaluated patient progress regularly, adjusting care plans as needed to ensure continued improvement.
- Stayed informed about relevant industry trends and new treatment options by attending regular continuing education courses.
Psychiatric Registered Nurse
Guardian Health Providers Inc
09.2015 - 11.2016
- Explained useful coping methods to relieve depression and anxiety.
- Provided direct quality care to 10-15 patients by monitoring, recording, and evaluating psychiatric conditions.
- Advocated for and strived to protect the health, safety, and rights of patients.
- Monitored vital signs, nutritional intake, and signs and symptoms of complications to report deviations to the supervisor.
- Conducted therapy for mentally ill patients in group and individual settings to assist patients in achieving normalcy.
- Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or self-harm.
Acute Care Case Manager
Cigna (Contract)
05.2014 - 09.2015
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Improved patient satisfaction scores to over 95% from 83% by providing timely follow-ups and addressing concerns promptly
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
Executive Director
Warm Hearts Care
02.2007 - 05.2014
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization by growing revenue from $130,000 a year to $2.5 million over two years.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Defined company roles and responsibilities to establish and enhance processes.
Registered Nurse
Parthenon Pavilion
12.2010 - 12.2012
- Assessed patients' mental statuses, and risks, including suicide risk and prevention
- Collaborated with healthcare team members to develop and implement individualized care plans
- Successfully managed 6-8 patients simultaneously in a fast-paced environment
- Employed Medi-tech EHR to log patient care and correspond with healthcare professionals.
Education
Bachelor of Science in Nursing (BSN) -
Tennessee State University
Nashville, Tennessee08.2008
Associate of Science in Nursing (ASN) -
Tennessee State University
Nashville, Tennessee08.2008
Skills
- Patient assessment and care planning
- Medication administration and IV therapy
- Wound care and dressing changes
- EKG interpretation
- BLS
- Electronic Health Records (EHR): Medi-tech and Cerner
- Critical thinking, problem-solving, and time management
- Medication and IV administration
- Complex Problem-Solving
- Patient Discharge
- Patient education and counseling
- Clinical judgment
Certification
- Registered Nurse (RN) Licensure, State of Tennessee
- BLS
References
Available upon request
Affiliations
- American Nurses Association
- Tennessee Nurses Association
- Student member of the Project Management Institute
- Sigma Theta Tau Honor Society
Timeline
Registered Nurse
Ascension St Thomas Rutherford
12.2022 - Current
LTSS Registered Nurse Service Coordinator
Anthem/Elevance Health
09.2021 - 01.2023
Registered Nurse Team Lead
MyNexus
02.2019 - 09.2021
Registered Nurse Care Manager II
MyNexus
09.2016 - 02.2019
Psychiatric Registered Nurse
Guardian Health Providers Inc
09.2015 - 11.2016
Acute Care Case Manager
Cigna (Contract)
05.2014 - 09.2015
Registered Nurse
Parthenon Pavilion
12.2010 - 12.2012
Executive Director
Warm Hearts Care
02.2007 - 05.2014
Bachelor of Science in Nursing (BSN) -
Tennessee State University
Associate of Science in Nursing (ASN) -
Tennessee State University
- Registered Nurse (RN) Licensure, State of Tennessee
- BLS
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