Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Marchabeyoglu

Fort Worth,TX

Summary

  • Versatile postmaster with comprehensive experience managing operation of post offices. Performs multiple functional tasks simultaneously.
  • Kind postmaster with several years of experience. Successful at keeping up with postal rates and service features. Adept at handling a busy post office service desk and helping customers find the right service. Physically fit and agile to lift several pounds.
  • Postmaster looking to tackle new responsibilities and build upon skills. Successful at helping customers determine the best post office products and delivery methods for individual needs. Sound knowledge of postal rates and available postal products. Excellent communication skills, both verbally and in writing.
  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Postmaster

United States Postal Service, USPS
Little Elm, TX
07.2022 - 09.2024
  • Organized mail sorting operations to ensure timely delivery.
  • Responded to customer inquiries regarding postal services, pricing, and package tracking.
  • Maintained accurate inventory levels for a variety of products and services offered by the post office.
  • Analyzed data related to postal operations in order to identify areas needing improvement or optimization.
  • Balanced cash drawers at the end of each shift.
  • Provided support during peak times such as holidays or special events requiring additional staffing resources.
  • Prepared reports on operational activities for upper management review.
  • Provided customer service to patrons of the post office.
  • Ensured compliance with safety regulations when handling hazardous materials or equipment.
  • Processed payments from customers using credit cards or other payment methods.
  • Conducted regular maintenance on all postal equipment such as scales, computers, printers.
  • Monitored security cameras to ensure safe working environment for staff members.
  • Managed relationships with vendors to maintain quality supplies at competitive prices.
  • Inspected packages for proper postage and labeling before sending out mail items.
  • Assisted in the hiring and training of new employees.
  • Developed strategies to improve efficiency within the post office's operations.
  • Performed daily opening and closing procedures of the post office.
  • Implemented measures to reduce operational costs while maintaining quality standards.
  • Maintained financial records, including budgets, expenditures, and income.
  • Communicated postal laws and regulations.
  • Resolved customer complaints quickly to promote improved service.
  • Evaluated employee performance, offering feedback on areas needing improvement.
  • Kept shifts properly staffed by creating and distributing work schedules.
  • Reviewed employees' work schedules and attendance prior to submission to payroll department.

Distribution Supervisor

United States Postal Service, USPS
Coppell, TX
03.2019 - 06.2022
  • Implemented process improvements to streamline workflow processes throughout the organization.
  • Provided guidance and support to warehouse staff during peak periods or special projects.
  • Trained staff on proper use of equipment, safety protocols, and operational procedures.
  • Verified accuracy of incoming orders against purchase orders and invoices before delivery to customers.
  • Managed relationships with carriers and couriers responsible for transporting goods between warehouses.
  • Scheduled vehicle maintenance checks for company trucks and vans used in distribution operations.
  • Ensured compliance with all applicable laws, regulations, policies and procedures.
  • Coordinated with vendors regarding any discrepancies related to product availability or pricing.
  • Resolved customer complaints regarding product quality or service issues in a professional manner.
  • Analyzed supply chain operations to identify opportunities for cost reduction initiatives.
  • Reviewed order fulfillment documents such as packing slips prior to shipment release.
  • Performed regular audits of warehouse facilities to ensure safe working conditions are maintained.
  • Oversaw loading, unloading of products from vehicles at designated warehouses, locations.
  • Analyzed invoices, work orders, consumption reports and demand forecasts to estimate peak delivery periods and issue work assignments.
  • Developed organizational systems for financial reports, schedules, inventory control and merchandising.
  • Supported senior leadership by accurately reporting monthly and annual sales, P&L and staff efficiency reports.
  • Tracked goods to verify delivery timetables and effectively route to final destinations.
  • Monitored inventory control to align ordering processes with demand plans.
  • Drove client retention by delivering exceptional customer service.
  • Examined merchandise to verify price and display alignment.
  • Monitored inventory levels of products and materials in warehouses to keep needed goods on hand.
  • Reduced process lags and effectively managed associates to ensure optimal productivity.
  • Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
  • Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
  • Operated machines and equipment to complete work assignments or to assist workers.
  • Managed maintenance and repair actions for team equipment and vehicles.
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Oversaw team scheduling and individual assignments to meet coverage demands.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.

Education

Some College (No Degree) - Economics (No Degree)

Stephen F Austin State University
Nacogdoches, TX

Skills

  • Mail distribution
  • Policy compliance
  • Distributing mail
  • Postal services knowledge
  • Incoming mail procedures
  • Customer-Oriented
  • Logistics Management
  • Employee Training
  • Workload Management
  • Records Management
  • Safety Procedures
  • Delivery Coordination
  • Mail Sorting
  • OSHA Workplace Safety
  • Warehouse best practices
  • Problem-Solving

Certification

  • Forklift certified for 5 years in loading and unloading freight and product

Timeline

Postmaster

United States Postal Service, USPS
07.2022 - 09.2024

Distribution Supervisor

United States Postal Service, USPS
03.2019 - 06.2022

Some College (No Degree) - Economics (No Degree)

Stephen F Austin State University

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Kevin Marchabeyoglu