Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kevin Martain

Salt lake city,UT

Summary

Accomplished Flight Attendant at Delta Air Lines with a strong work ethic and exceptional customer service skills. Excelled in maintaining safety and enhancing passenger satisfaction, consistently achieving top performance ratings. Proficient in first aid and adept at problem-solving, contributing to seamless travel experiences and upholding brand reputation.

Overview

2021
2021
years of professional experience

Work History

Flight Attendant

Delta Air Lines, Inc
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.

Leadership Team Member

Delta Air Lines, Inc
12.1986 - 05.2020
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.

Education

Westminster University
Salt Lake City, Utah

Associate of Science - Geography

Salt Lake Community
Salt Lake City, Utah
06.1989

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid
  • Reliability and punctuality
  • Time management
  • Professional appearance
  • Verbal and written communication
  • Public speaking
  • Interpersonal communications
  • Problem-solving
  • Company policy adherence

Additional Information

I’ve been a LBK amputee since 1996. I made a life changing trip to Saint Cloud Minnesota where I met Carl Caspers and his team. Carl’s innovations in prosthetic technology allowed many amputees to lead a productive and active lifestyle without limitations.

Timeline

Leadership Team Member

Delta Air Lines, Inc
12.1986 - 05.2020

Flight Attendant

Delta Air Lines, Inc

Westminster University

Associate of Science - Geography

Salt Lake Community

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