Summary
Overview
Work History
Education
Skills
ENTRY LEVEL WELDER PROFESSIONAL SKILLS
Timeline
Generic

Kevin Martinez

Miami,Florida

Summary

  • Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Knowledgeable Entry Level Welding professional with the skills to perform multiple forms of welding techniques including GMAW, GTAW, SMAW and FCAW, welding processes. Also, can perform cutting processes including oxyfuel (OFC) and plasma arc (PAC). With further training, I can excel and provide quality welding within a variety of settings including construction, pipe, and fabrication industries. Beginners’ ability to develop, fabricate, and calculate materials and the costs of projects.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

U-Haul Moving & Storage at 36th ST
Miami, Florida
10.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Educated customers on special pricing opportunities and company offerings.
  • Supported sales team members to drive growth and development.
  • Collected deposits or payments and arranged for billing.

Ramp Agent

Miami International Airport
Miami, Florida
04.2023 - 10.2023
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
  • Verified correct labeling of containers containing hazardous materials for transport on planes.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.

Food Service Supervisor

The Palace Of Coral Gables
Miami, Florida
07.2021 - 01.2023
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Established and managed team schedules and shift assignments.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Oversaw training of more than 30 team members.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Welding Technology - Welding Technology

Universal Technical Institute (UTI)
Miramar, FL
05-2024

High School Diploma -

Miami Senior High School
06.2022

Skills

  • Station Preparation
  • Menu Development
  • Quality Assurance Understanding
  • Hiring Standards
  • Staff Leadership
  • Hiring Procedures
  • Staff Supervision
  • Safe Work Practice
  • Novice fabrication knowledge including metal bending, polishing, and finishing
  • Entry level knowledge in welding in 1G flat, 2G horizontal, 3G vertical, and 4G overhead positions
  • Positive attitude and can work independently or collaboratively within a team environment

Strong attention to detail, problem solving and organizational skills


Beginners’ ability to read and interpret blueprints, drawings, and diagram

ENTRY LEVEL WELDER PROFESSIONAL SKILLS

  • • Novice fabrication knowledge including metal bending, polishing, and finishing.
    • Entry level knowledge in welding in 1G flat, 2G horizontal, 3G vertical, and 4G overhead positions
    • Positive attitude and can work independently or collaboratively within a team environment.
    • Strong attention to detail, problem solving and organizational skills.
    • Beginners’ ability to read and interpret blueprints, drawings, and diagram

Timeline

Customer Service Representative

U-Haul Moving & Storage at 36th ST
10.2023 - Current

Ramp Agent

Miami International Airport
04.2023 - 10.2023

Food Service Supervisor

The Palace Of Coral Gables
07.2021 - 01.2023

Welding Technology - Welding Technology

Universal Technical Institute (UTI)

High School Diploma -

Miami Senior High School

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Kevin Martinez