Kevin Martinez-Chavez

- 35-40 Hours Work Weeks

• Reviewed legal documents and provided summaries of their contents.
• Attended court proceedings to observe attorneys in action.
• Conducted client interviews to obtain information related to cases.
• Participated in client meetings with attorney supervision.
• Organized files, documents, notes, and other materials relevant to a case.
• Researched various resources within the community for clients and community members for Shelter, Food Distribution, Public benefit, and hotlines for emergent cases
• Conducted initial phone screenings to determine if clients meet the organization's requirements

- 35-40 Hours Work Weeks

• Provided administrative support to the office manager and other staff members.
• Maintained a detailed record of all customer interactions, documents, comments, and complaints.
• Displayed strong telephone etiquette, effectively handling difficult calls, responding to inquiries, and transferring calls as needed
• Assisted with the intake process, building rapport with potential clients, and categorizing their cases in terms of department services
• Assisted with administrative tasks including answering phones, scheduling appointments, and filing paperwork.
• Sorted mail and distributed it to appropriate personnel or departments within the organization.
• Greeted visitors in a professional manner and directed them to appropriate personnel or offices.

• Assisted police officers with community events
• Maintained documents by managing files following established procedures.
• Took part in a training program and received knowledge about law enforcement and agencies
• Classified information into chronological, alphabetical or numerical order.
• Added new material to file records or created new records.
• Sorted or classified information according to content, purpose, or user criteria.
• Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements.