Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Maxwell

Kissimmee

Summary

Dynamic professional with a proven track record in all positions held, excelling in security and customer service. Skilled in access control and relationship management, I effectively resolved incidents and trained staff, enhancing operational efficiency. Recognized for attention to detail and a strong work ethic, I thrive in fast-paced environments while ensuring safety and satisfaction.

Overview

11
11
years of professional experience

Work History

Security Officer

Fidelity
08.2019 - 06.2022
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted routine patrols to identify and address potential security risks.
  • Responded promptly to incidents, facilitating effective resolution and reporting procedures.
  • Assisted in maintaining access control by verifying identification of visitors and employees.
  • Documented daily activities and unusual occurrences in incident reports for review.
  • Trained new security staff on protocols, emergency procedures, and operational standards.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Field Supervisor

US Census Bureau
06.2019 - 08.2019
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
  • Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
  • Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
  • Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.

Granulation Operator

Anuvia
02.2019 - 07.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

Inventory Manager/Area Recruiter

WIS International Inventory Service
05.2015 - 12.2018
  • Managed inventory levels to ensure optimal stock availability and minimize shortages.
  • Conducted regular audits to maintain accuracy of inventory records and identify discrepancies.
  • Coordinated with suppliers to streamline replenishment processes and reduce lead times.
  • Implemented inventory tracking systems to enhance visibility and control over stock movement.
  • Managed inventory levels to ensure optimal stock availability and minimize excess.
  • Implemented efficient storage solutions to maximize warehouse space and improve accessibility.
  • Collaborated with suppliers to streamline ordering processes and enhance supply chain efficiency.
  • Trained staff on proper inventory handling techniques to uphold safety standards and operational efficiency.
  • Analyzed inventory data to identify and address stock discrepancies.

Store Manager

GNC Live Well
01.2011 - 05.2015

1. Managing store operations to achieve sales targets and maximize profitability, including inventory control, merchandising, and handling register operations.


2. Providing exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive customer experience.


3. Recruiting, training, and mentoring staff, ensuring they are knowledgeable about products and capable of providing excellent customer service.


4. Monitoring inventory levels, managing stock, and ensuring proper product merchandising according to GNC standards.


5. Ensuring adherence to company policies, procedures, and safety regulations.


6. Managing cash handling, deposits, and other financial processes.


7. Implementing sales strategies, participating in marketing initiatives, and driving sales through promotions and events.


8. Maintaining a clean, organized, and appealing store environment

Education

High School Diploma

Apopka High School
Apopka, FL
06.2005

Skills

  • Stocking
  • Merchandising
  • Attention to Detail
  • Organization skills
  • Ability to work as a team
  • Fast paced learner
  • General security
  • Detail-oriented
  • Superior customer service
  • Physical fitness
  • Complex Problem-solving
  • Access control
  • Relationship building and management
  • Work ethic
  • Punctuality

Timeline

Security Officer

Fidelity
08.2019 - 06.2022

Field Supervisor

US Census Bureau
06.2019 - 08.2019

Granulation Operator

Anuvia
02.2019 - 07.2019

Inventory Manager/Area Recruiter

WIS International Inventory Service
05.2015 - 12.2018

Store Manager

GNC Live Well
01.2011 - 05.2015

High School Diploma

Apopka High School