Dynamic professional with a proven track record in all positions held, excelling in security and customer service. Skilled in access control and relationship management, I effectively resolved incidents and trained staff, enhancing operational efficiency. Recognized for attention to detail and a strong work ethic, I thrive in fast-paced environments while ensuring safety and satisfaction.
1. Managing store operations to achieve sales targets and maximize profitability, including inventory control, merchandising, and handling register operations.
2. Providing exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive customer experience.
3. Recruiting, training, and mentoring staff, ensuring they are knowledgeable about products and capable of providing excellent customer service.
4. Monitoring inventory levels, managing stock, and ensuring proper product merchandising according to GNC standards.
5. Ensuring adherence to company policies, procedures, and safety regulations.
6. Managing cash handling, deposits, and other financial processes.
7. Implementing sales strategies, participating in marketing initiatives, and driving sales through promotions and events.
8. Maintaining a clean, organized, and appealing store environment