Kevin McCall
ABERDEEN,Maryland
Summary
Human Resources Assistant with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties.
Overview
16
16
years of professional experience
Work History
Human Resource Assistant
Department of Veteran Affairs
09.2023 - Current
- Supports technical review, analysis, and collaboration among internal and external stakeholders to ensure accurate processing of WC claims
- Provides guidance and counsel to facility and VISN employees, managers and supervisors regarding their rights, responsibilities, and requirements under the Federal Employees' Compensation Act (FECA) immediately following the first report of work-related injury or illness
- Evaluates the disposition of each worker’s compensation claim to determine whether it is necessary to transmit the claim form to OWCP or maintain it in the Employee's Medical Folder
- Evaluates all claims against the five required elements of a compensable claim
- Prepares a written statement of challenge to notify OWCP of the deficiencies when any of the five elements are not met with factual and objective evidence for review by supervisor (or designee)
Human Resource Specialist Employee Relations/Labor Relations
Department of Veteran Affairs
11.2020 - 11.2022
- Provided consultation and advice to managers, supervisors, and employees regarding Human Resources issues, including performance management, corrective actions, interpretation of policies and procedures and collective bargaining agreements, training of staff policy and procedures, FMLA, etc
- Served as an impartial investigator of employee complaints on management policies or working conditions
- Provided counseling service to employees on personnel policy, administrative regulations and employee rights and services, and any other subject not referred to through supervisory channels
- Provides information to supervisors on grievances and appeals, disciplinary actions, and performance-based actions
- Performs high-level management advisory service to the Regional Office director's staff, managers, supervisors, and other key operating officials
- Developed and recommends plans, policies, and procedures for local implementation of VA labor relations program and ensures communications of VA and local policies and procedures to management and staff officials
- Explains interrelationship of agency regulations, union contracts, code of federal regulations, national labor laws and United States codes
Human Resource Specialist Detail
Social Security Administration
03.2018 - 11.2020
- Assisted with developing, implementing, supporting, and reviewing all Human Resource Department initiatives, policies, procedures, and systems
- Executed and created employee engagement activities, cultivated training and development programs
- Engaged in refining recruitment processes, including generating job descriptions, posting advertisements, and managing the hiring process; aided in development of recruitment plans
- Possessed knowledge of employee recruitment and employment processes and procedures
- Strategic development skills to develop and evaluate onboarding plans; participated in performance evaluation processes
- Aligned HR activities to the business by prioritizing activities and balancing short-term decisions to achieve strategic long-term goals
- Coordinated projects activities and worked in a team environment with internal entities and external entities
- Assisted with employee onboarding and new hire orientation; partnered with hiring managers to derive effective recruitment solutions to effectively hire talent into the organization.
Equal Employment Specialist
Social Security Administration
10.2014 - 03.2018
- Advised aggrieved individuals on methods that may be taken in the EO process either in ADR or in traditional counseling
- Resolved issues by conducting inquiries into facts surrounding an allegation; prepared a final agency decision
- Analyzed investigative materials developed on all complaints of discrimination filed against SSA under the Equal Employment Opportunity
- Monitored progress of remanded cases to conclusion and reviewed information provided for completeness and sufficiency; advises on SSA’s position in the matter
- Reviewed reports of investigation and prepares final agency decisions (FAD) on discrimination complaint cases; assisted with coordinating and scheduling hearings with SSA headquarters’ managers/SSA representatives for administrative judges at the EEOC Baltimore District Office
- Interpreted and revised SSA policy on discrimination complaint processing; participated in formulating policy for the discrimination complaint program; provided advice and assistance to regional and headquarters staff regarding legal, regulatory, and technical matters relating to SSA’s complaint system
- Negotiated with SSA management officials in attempting to resolve issues concerning the complaint program; determined and justified for the Associate Commissioner or the Deputy Associate Commissioner the appropriate position on matters for negotiation
Benefits Technical Examiner
Social Security Administration
09.2008 - 10.2014
- Made the final determinations on the full range of post-adjudicative actions; knowledge of how to adjust established benefits and effectuate payments through the system or outside the system
- Evaluated and gave directions on information about retirement options and compute estimated monthly benefits payable at various ages to enable individuals to make the most advantages retirement decisions
- Explained complex issues and utilized other materials (i.e., Program operation, modernized system operation, teleservice center operation manuals) in the performance of these duties
- Exhibited the ability to determine and initiate action to resolve overpayment disputes, normally with the beneficiary agreeing to repay amounts due under a system suitable for both beneficiary and social security administration
- Demonstrated knowledge of how to complete Request for Waiver and Recovery Questionnaires and verify allegations; determined if individuals are without fault in causing overpayments and if other waiver provisions were met
- Assisted beneficiaries with Medicare problems regarding doctor bills, ambulance and covered services; often refer them to local agencies for additional assistance; provided assistance in the preparation of Medicare claims and appeal forms.
Education
Master of Business Administration - Management
Strayer University, Owings, Mills
MarylandBachelor of Science in Business Administration - Management
Frostburg State University, Frostburg
MarylandAssociates of Arts -
Potomac State College of West Virginia University (PSC), Keyser
West VirginiaSkills
- Great interpersonal skills amongst peers
- Excellent professional writing skills
- Track record for delivering on expectations/commitment
- Ability to succeed in a fast-paced, dynamic environment
- Can work independently and resolve problems with minimal oversight
- Skilled at connecting and building rapport with diverse individuals
- Proficient in MS Word, MS Works, MS PowerPoint, MS Outlook, Internet Explorer, MS Excel, MS Teams, Zoom, yourHR, HR Smart, HRIS (Human Resource Information Systems)
References
- Yvette Johnson, Department of Veteran Affairs, Executive HR Specialist I Employee & Labor Relations, (Office/Mobile) 443-310-3727
- Kimberly K. Hawkins, Department of Veteran Affairs, Supervisory Employee & Labor Relations Specialist, (304)263-0811, extension 3264, (304)262-1363
- Kyna Powell, Social Security Administration, 6401 Security Blvd, Woodlawn, MD, 21214, (Mobile) 410-446-8424
Timeline
Human Resource Assistant
Department of Veteran Affairs
09.2023 - Current
Human Resource Specialist Employee Relations/Labor Relations
Department of Veteran Affairs
11.2020 - 11.2022
Human Resource Specialist Detail
Social Security Administration
03.2018 - 11.2020
Equal Employment Specialist
Social Security Administration
10.2014 - 03.2018
Benefits Technical Examiner
Social Security Administration
09.2008 - 10.2014
Master of Business Administration - Management
Strayer University, Owings, Mills
Bachelor of Science in Business Administration - Management
Frostburg State University, Frostburg
Associates of Arts -
Potomac State College of West Virginia University (PSC), Keyser
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