Elizabeth Brady
Brick,NJ
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
6
6
years of professional experience
Work History
Manager
Papa V's
Brick, NJ
04.2025 - Current
- Implemented inventory management practices to maintain supply levels efficiently.
- Ensured compliance with health and safety regulations within the workplace.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw daily operations, maintaining efficiency and quality standards.
Customer Service Manager
ShopRite
Wall, NJ
01.2022 - 04.2025
- Trained staff on effective communication and problem-solving techniques.
- Handled customer inquiries and resolved complaints in a timely manner.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
Barista
Starbucks
Brick, NJ
08.2021 - 12.2021
- Prepared high-quality beverages according to customer specifications.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of workstations and dining areas.
Teacher's Assistant
Goddard School
Wall, NJ
04.2020 - 08.2021
- Supported students with individualized learning and development needs.
- Assisted lead teacher in preparing lesson plans and classroom activities.
- Organized classroom materials and maintained an engaging learning environment.
- Organized student performance and enrichment activities to facilitate learning.
Education
High School Diploma -
Brick Memorial
Brick, New Jersey 06-2023
Skills
- Operations oversight
- Inventory management
- Regulatory compliance
- Service strategy development
- Customer relationship management
- Staff training
Timeline
Manager
Papa V's
04.2025 - Current
Customer Service Manager
ShopRite
01.2022 - 04.2025
Barista
Starbucks
08.2021 - 12.2021
Teacher's Assistant
Goddard School
04.2020 - 08.2021
High School Diploma -
Brick Memorial