Skilled Residential Counselor with strong background helping mental health and substance abuse clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important everyday skills. Hard working and passionate team player with strong organization skills ,with the ability to handle multiple situations simultaneously and accurately.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shelter Counselor
Bronx Sanctuary
03.2023 - Current
Daily reports about the facility.
Bed counts /census.
Intake forms for new clients.
Cares training /logging clients in and out.
Print daily N.S.R.
Assist clients with information about jobs rooms and apartments .
Assist clients with food and clothes.
Wellness checks hourly.
Daily emails.
Vacancy control calls.
Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
Listened to clients' concerns and provided encouragement and support.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Determined clients' risk of self-harm or other dangerous behaviors.
Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Residential Counselor
Pibly Residential Programs
10.2021 - 05.2023
Enhanced residents'' quality of life by implementing individualized care plans and providing emotional support.
Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
Documented resident interactions thoroughly, maintaining accurate records for case management purposes.
Advocated for resident needs within interdisciplinary team meetings, ensuring appropriate levels of care were provided consistently across all cases.
Supported case managers in the development and implementation of continuing care plans for residents, preparing them for successful transitions into independent living situations.
Monitored and documented client progress toward meeting goals and objectives.
Supported residents in coping with emotions and fears through one-on-one sessions.
Developed and implemented comprehensive individualized treatment plans for high-risk clients in residential setting.
Supervised team of residential counselors while managing 24-hour residential facility for adults with mental health disorders.