Summary
Overview
Work History
Education
Skills
Timeline
Teacher

Kevin Mcclearean

Hurst,TX

Summary

Quality focused manager adept at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of automotive success.

Well-versed in shrinkage control, inventory management and financial leadership of automotive businesses. Talented Store manager with innovative approaches to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences.

Well-versed in shrinkage control, inventory management and financial leadership of automotive businesses. Talented Store manager with innovative approaches to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences,and relationship-building abilities.

Focused retail store management professional versed in all aspects of running Automotive store, including opening and closing procedures, banking, merchandising and recruiting. Able to keep operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building abilities.

Customer-oriented Store Manager offering over 22 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and adept at prioritizing daily tasks and following through to achieve performance and productivity goals.

Store Manager adept at communicating company mission and directives. Clearly explains reasons behind store policies and procedures to foster employee compliance.

Reliable retail management professional with 22 years in sales and progressive leadership roles. Adept at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.

Overview

27
27
years of professional experience

Work History

Store Manager

Pep Boys
North Richland Hills, TX
11.2021 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Store Manager

Express Oil Change & Tire Engineers
North Richland Hills, TX
07.2020 - 11.2021
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Store Manager

National Tire&Battery
Dallas, TX
04.2019 - 02.2020
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Processed shipments and maintained stock shelf organization.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Hired, trained and managed team of 10 associates, including evaluating performance and enforcing disciplinary actions.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Store Manager

Drivers Edge Automotive
Irving , TX
02.2018 - 08.2018
  • Delivered excellent customer service by greeting and assisting each customer.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Processed shipments and maintained stock shelf organization.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Addressed customer inquiries and resolved complaints.
  • Mitigated regulatory risks by coordinating audits to ensure protocol compliance.
  • Implemented succession planning by training and developing 10 associates into leadership positions.
  • Oversaw inventory management to minimize waste.
  • Supported management in exceeding customer service and quality standards.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Oversaw company merger to drive seamless transition and integration of operations.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Conducted evaluations of hardware and software solutions and products from diverse vendors to develop estimates, negotiate contracts and make effective selections.
  • Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
  • Trained all new assistant managers and technician's on store security, monetary procedures and customer service expectations.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Prioritized sanitation, safety and health standards in work areas.
  • Analyzed marketing information and translated into strategic plans for establishment.
  • Assumed positions of associate and assistant manager before promotion to store manager.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Contributed to merchandising ideas at team sales meetings.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Maintained daily record of all transactions.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
  • Counted cash drawers and made bank deposits.
  • Interviewed, hired, supervised and trained 3 employees and instituted mentoring program to develop skills, leadership and employee excellence.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Conducted yearly performance reviews to organize training and development for staff.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Maintained adequate temperature and humidity in stockrooms.
  • Created attractive store displays to generate customer interest and boost sales.
  • Kept accounts current and funds deposited to keep on-site cash low.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Enforced adherence to policies, standards and security protocols.

Store Manager

Firestone Complete Auto Care
Irving, TX
06.1998 - 02.2018
  • Supported management in exceeding customer service and quality standards.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Reduced process lags by effectively managing 15 employees for productivity and efficiency improvement.
  • Counted cash drawers and made bank deposits.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Enforced adherence to policies, standards and security protocols.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Partnered with area manager to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Supervised and led 2 department managers while overseeing performance and productivity of 15 employees.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Conducted yearly staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
  • Hired and trained 5 employees to start new automotive store in many different locations.
  • Oversaw company merger to drive seamless transition and integration of operations.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Coached and mentored associates to achieve 5 employee promotions.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Analyzed marketing information and translated into strategic plans for establishment.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Prioritized sanitation, safety and health standards in work areas.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mitigated regulatory risks by coordinating audits to ensure protocol compliance.
  • Maintained adequate temperature and humidity in stockrooms.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Kept accounts current and funds deposited to keep on-site cash low.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assumed positions of associate and assistant manager before promotion to store manager.
  • Maintained daily record of all transactions.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Conducted evaluations of hardware and software solutions and products from diverse vendors to develop estimates, negotiate contracts and make effective selections.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Contributed to merchandising ideas at team sales meetings.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Created attractive store displays to generate customer interest and boost sales.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Oversaw inventory management to minimize waste.
  • Addressed customer inquiries and resolved complaints.

Sargent

United States Marine Corps
Guantanomo Bay , Cuba
06.1992 - 07.1996
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Eliminated learning gaps and effectively instructed students by developing IEPs and using wide variety of teaching aids and motivational strategies.
  • Organized and prepared instructional materials, communiqués, and reports.
  • Fostered relationships with students to increase engagement, and periodically reported student progress to parents/guardians and school leadership.

Education

High School Diploma -

Magavock High School
Nashville, TN
06.1990

Skills

  • Records management
  • Recordkeeping
  • Inventory management
  • Administrative support
  • Technical support
  • Documentation
  • Time management
  • Staff supervision
  • Quality assurance
  • Strategic planning
  • Project management
  • Team building

Timeline

Store Manager

Pep Boys
11.2021 - Current

Store Manager

Express Oil Change & Tire Engineers
07.2020 - 11.2021

Store Manager

National Tire&Battery
04.2019 - 02.2020

Store Manager

Drivers Edge Automotive
02.2018 - 08.2018

Store Manager

Firestone Complete Auto Care
06.1998 - 02.2018

Sargent

United States Marine Corps
06.1992 - 07.1996

High School Diploma -

Magavock High School

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Kevin Mcclearean