Summary
Overview
Work History
Education
Skills
Certification
Computer Skills
Timeline
Generic
Kevin McCue

Kevin McCue

Philadelphia,PA

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

1
1
Certification

Work History

Busser

Texas Roadhouse
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Improved team efficiency with proactive assistance in dishwashing and kitchen prep tasks.
  • Ensured timely availability of clean dishes for kitchen staff to maintain uninterrupted service.
  • Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
  • Supported waitstaff in delivering prompt service, helping to manage customer queries and requests efficiently.
  • Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
  • Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
  • Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
  • Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
  • Enhanced operational efficiency, participating in weekly team meetings to discuss improvements in service procedures.
  • Reduced wait times for seating, efficiently managing flow of guests during peak hours.
  • Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.
  • Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
  • Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
  • Improved waste management practices by effectively sorting and disposing of trash and recycling materials.
  • Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
  • Streamlined closing procedures, enabling restaurant to close on time by efficiently cleaning and organizing dining area.
  • Maintained well-stocked and organized busser station, ensuring quick access to cleaning supplies and tableware.
  • Assisted with bussing tables and cleaning up spills.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Provided attentive service and proactively assessed guest needs.
  • Greeted customers and provided menus upon arrival to dining room.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Established rapport with customers by providing friendly and attentive service.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Offered product samples, answered questions and helped customers find items.

Host

Texas Roadhouse
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Developed rapport with regular patrons to foster sense of community within establishment.
  • Streamlined check-in processes, reducing wait times for guests.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Opened and closed seating sections according to volume of guests.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Provided patrons with estimated waiting times during peak service hours.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Advised customers about special offerings and menu items to help drive sales.
  • Promoted business loyalty by fostering positive customer relationships.

Driver Helper

Origlio Beverage
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
  • Lifted and carried packages weighing up to Number pounds.
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Maintained vehicle organization and cleanliness and reported any issues to driver.
  • . Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
  • Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • . Promoted a clean working environment by maintaining cleanliness within the vehicle cabin.
  • Contributed to a positive team atmosphere by collaborating closely with fellow Driver Helpers and other staff members.
  • . Exhibited flexibility in adapting to changing priorities due to unforeseen circumstances such as weather conditions or road hazards.
  • Displayed very good communication and customer service skills.
  • Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
  • Used hand trucks and dollies to safely transport heavy and cumbersome packages.
  • Reported package damage or delivery issues to driver for swift resolution.
  • Streamlined delivery processes, reducing delivery times through effective load organization.
  • Assisted in loading and unloading of goods, ensuring no damage to products.
  • Improved safety, adhered to traffic laws and company safety protocols during deliveries.
  • Ensured timely delivery of goods, maintaining strict adherence to delivery schedules.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assembled pallets and crates for secure transportation of materials.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Case Picker

Origlio Beverage
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
  • Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
  • Increased storage efficiency with strategic pallet stacking and goods placement.
  • Enhanced operational efficiency, regularly updating skills through company-provided training sessions.
  • Maintained clean and safe work environment, contributing to reduction in workplace accidents.
  • Streamlined order processing, organizing goods for easy access and quick dispatch.
  • Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Achieved high levels of product security by following best practices in cargo handling.
  • Increased operational flexibility by obtaining certifications for various types of forklifts.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • This was a night shift position also.

Forklift Operator

Origlio Beverage
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
  • Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
  • Increased storage efficiency with strategic pallet stacking and goods placement.
  • Enhanced operational efficiency, regularly updating skills through company-provided training sessions.
  • Maintained clean and safe work environment, contributing to reduction in workplace accidents.
  • Streamlined order processing, organizing goods for easy access and quick dispatch.
  • Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Achieved high levels of product security by following best practices in cargo handling.
  • Increased operational flexibility by obtaining certifications for various types of forklifts.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • This was a night shift position also.

Ironworker

Blair Bros


  • Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
  • Ensured structural integrity by properly installing and aligning steel components according to specifications.
  • Inspected completed work for accuracy and adherence to building codes and safety standards.
  • Upheld high-quality craftsmanship standards while working on complex projects, resulting in successful completion with minimal defects or rework required.
  • Expedited construction timelines by effectively operating heavy equipment, such as cranes and forklifts.
  • Skillfully operated hand tools such as spud wrenches or drift pins for aligning bolt holes in steel members during assembly processes.
  • Consistently met deadlines through efficient time management skills while working under pressure in various weather conditions.
  • Maintained a strong safety record by vigilantly inspecting equipment, machinery, and work areas to identify potential hazards before accidents could occur.
  • Provided reliable support during rigging operations to ensure the safe lifting of heavy steel beams into place.
  • Minimized errors with careful use of leveling instruments to verify the correct alignment of structural components before securing them permanently in place.
  • Increased project durability by expertly fastening steel members using bolts or welding methods based on design requirements.
  • Reviewed work plans and blueprints to ascertain all requirements for project.
  • Reduced waste by proficiently maintaining inventory control systems for tools, materials, and consumables onsite.
  • Used appropriate safety measures and encouraged other team members to do same in effort to avoid job site injuries.
  • Bolstered project accuracy with thorough inspections of erected structures for alignment, levelness, and proper placement.
  • Improved project efficiency by accurately interpreting blueprints and engineering drawings.
  • Determined size, shape, placement, and material of supports based on blueprints and structural standards.
  • Cut, positioned, and bolted down steel bars, contributing to durability of structures.
  • Ensured accurate alignment of structures, preventing potential long-term structural issues.
  • Bolstered project timelines by efficiently dismantling old structures to make way for new construction.
  • Ensured compliance with building codes and regulations, avoiding potential legal issues.
  • Improved project completion time with effective coordination and communication among team members.
  • Performed detailed inspections of ironwork to identify and rectify any defects, ensuring quality control.
  • Contributed to aesthetic appeal of structures with precise installation of decorative ironwork.
  • Enhanced safety on construction site by strictly adhering to all safety protocols and guidelines.
  • Facilitated movement of heavy materials to worksite, ensuring timely availability for ongoing projects.
  • Maintained clean and organized worksite, minimizing potential hazards and promoting safe working environment.
  • Streamlined installation process, reducing labor hours required for project completion.
  • Fabricated steel frames, columns, beams, and girders according to blueprints or instructions from site managers.
  • Followed blueprints and instructions from supervisors to erect columns, beams and girders.
  • Followed safety guidelines to fasten structural steel members and hoisted cables, chains and rope.
  • Dismantled structures and prepared equipment for travel or site movement.
  • Inserted sealing strips, wiring and insulating material, as called for in blueprints.

Education

High School Diploma -

Father Judge Highschool
Philadelphia, PA
06.2015

Skills

  • Time Management
  • Cleaning and sanitizing
  • Table Bussing
  • Team Collaboration
  • Professional Appearance
  • Cleanliness Maintenance
  • Performance Improvement
  • Strategic Planning
  • Effective problem solving
  • Efficient Table Clearing
  • Guest Relations
  • Table setting knowledge
  • Quick Dishwashing
  • Dining room maintenance
  • Dishwashing and sanitization
  • Table reset
  • Restaurant industry expertise
  • Menu knowledge
  • Attention to Detail
  • Multitasking
  • Cleaning
  • Clear Communication
  • Problem-Solving
  • Multitasking Abilities
  • Guest service
  • Customer Relations
  • Decision-Making
  • Task Prioritization
  • Table setup
  • Table clearing
  • Computer Skills
  • Table layout
  • Active Listening
  • Cross-Selling and Upselling
  • Menu Recommendations
  • Excellent Communication
  • Construction safety
  • Structural Bolting
  • Rigging Techniques
  • OSHA Compliance
  • Blueprint Reading
  • Heavy Lifting
  • Anchor Bolt Setting
  • Safety measures
  • Beam Placement
  • Job site preparation
  • Metal decking installation
  • Job Planning
  • Safety protocols and procedures
  • Column connecting
  • Scaffolding
  • Elevated work platform set up
  • Industrial Maintenance
  • Beam installation
  • Hand tools operation
  • Fall protection
  • Truck unloading
  • Equipment Assembly
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Site cleanup
  • Power Tool Operation
  • Reliability
  • Organizational Skills
  • Adaptability and Flexibility
  • Effective Communication
  • Material Handling
  • Heavy Equipment Operation
  • Health and safety
  • Safety Protocols
  • Self Motivation
  • Analytical Thinking
  • Goal Setting
  • Professionalism
  • Time management abilities
  • Physical Stamina
  • Precision measurement
  • Cleaning procedures
  • Warehouse Safety Procedures
  • Efficient material handling
  • Loading and unloading
  • Order picking accuracy
  • Package preparation
  • Hand-Eye Coordination
  • Pallet Jack Operation
  • Stock replenishment
  • Forklift Certification
  • Product locating
  • Barcode scanning
  • Case picking
  • Pallet building
  • Dependable and reliable
  • Warehouse Safety
  • Motivated Team Player
  • Critical Thinking
  • Product Packaging
  • Stocking
  • Safety Procedures
  • Stocking and Replenishing
  • Merchandise Stocking
  • Forklift Operation
  • Safety processes and procedures
  • Pallet arrangement
  • Order Filling
  • Quality Control
  • Record-keeping
  • Inventory Tracking
  • Adaptability
  • Product identification
  • Order Fulfillment
  • Inventory Management and Planning
  • Forklift safety and operation
  • Safety awareness
  • Resourcefulness
  • Forklift Operator Certification
  • Team Player
  • Warehouse Operations
  • Order Picking
  • Order picking and processing
  • Safe driver
  • Materials Handling
  • Material packaging
  • Heavy equipment operations
  • Lift Equipment Operation
  • OSHA Workplace Safety
  • Materials Movement
  • Workplace Cleanliness
  • Product Inspection
  • Equipment operations
  • Materials Transport
  • Equipment operation
  • Equipment Inspections
  • Pallet Construction
  • Heavy industrial equipment
  • Lifts up to Number pounds
  • Warehouse best practices
  • Certified forklift operator
  • Pallet stacking
  • Warehouse picking
  • OSHA training
  • Adaptable to change
  • Team player mentality
  • Table Assignment Coordination
  • Seating arrangements
  • Aerial Work Platform
  • Effective Time Management
  • Exceptional communication
  • Up-selling techniques
  • Front of House Organization
  • Greeting guests
  • Effective Multitasking
  • High-volume dining
  • Guest Greeting and Seating
  • Driver assistance
  • Loading and unloading procedures
  • Truck loading
  • Item securing
  • Safety practices
  • Equipment usage
  • Punctuality
  • Safe Lifting Procedures
  • Delivery Documentation
  • Inventory organization
  • Physical Strength and Stamina
  • Lifting and sorting
  • Load Security and Guidance
  • Product verification

Certification

Forklift and scissor lift certified.

Computer Skills

Microsoft Office,

Typing,

Windows OS,

Telecommunication,

Analysis Skills,

Mac OS,

iOS,

Google Docs,

Operating Systems,

Microsoft Access,

Editing,

Customer Support,

Live Chat,

Computer

Data Collection

JSON,

JavaScript,

DataEntry,

Customer Service,

Customer Support,

Filing,

Database Management,

Social Media Management,

Market Research,

Documentation Review,

Software Troubleshooting,

Java,

Timeline

Forklift and scissor lift certified.

Busser

Texas Roadhouse

Host

Texas Roadhouse

Driver Helper

Origlio Beverage

Case Picker

Origlio Beverage

Forklift Operator

Origlio Beverage

Ironworker

Blair Bros

High School Diploma -

Father Judge Highschool
Kevin McCue