Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
Work History
Operations Manager
OnTrac
08.2023 - Current
Enhanced team performance by providing regular feedback, coaching, and encouragement to staff members
Created a culture of continuous improvement, leading to increased operational efficiency and overall success
Fostered a positive work environment that promoted employee engagement and high levels of productivity
Reduced operational risks while organizing data to forecast performance trends
Analyzed and reported on key performance metrics to senior management
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
Trained and guided 5 team members to maintain high productivity and performance metrics
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
Identified and resolved unauthorized, unsafe, or ineffective practices
Warehouse Operations Manager
Global The Source
09.2013 - 01.2023
Manage warehouse in compliance with company’s policies and vision
Initiate, coordinate and enforce optimal operational policies and procedures
Manage inventory control and reconcile with ERP system
Recruit, select, orient, coach and motivate employees
Cleaned and maintained warehouse in compliance with OSHA safety standards
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
Conducted research to address shipping errors and packaging mistakes
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
Reviewed and negotiated contracts with carriers to optimize shipping costs
Managed daily warehouse operations, resulting in 20% reduced waste and optimized space utilization
Warehouse Manager
VW International
01.2011 - 09.2013
Managed and developed the Lockheed Martin deliveries process of purchased medical equipment for the new COTO Tower (over 14,000 pieces of medical equipment purchased)
Managed personnel and deliveries of an offsite warehouse for BRAC purchased equipment
Attended various project coordination and scheduling meetings
Managed the overall DMLSS (Defense Medical Logistics Standards Support) for each piece of medical equipment gained to the BMAC property book for accountability
Managed, maintained, and performed the functions of key control custodian during the fielding process for the new COTO tower
Transfer equipment from Lockheed Martin’s ghost hand receipts to the clinical hand receipts
Run weekly reports for accountability and transfer of equipment
Increased warehouse efficiency by implementing new inventory management systems and procedures.
Registered Dental Assistant/Front Desk Administrator at Cedar Park PeriodonticsRegistered Dental Assistant/Front Desk Administrator at Cedar Park Periodontics