Kevin McKeown
Philadelphia,PA
Summary
Exceptional leader talented at Mechanical operations ,Driving company vehicles and equipment, Construction and placement planning with strong leadership skills . Technically-savvy with outstanding relationship building, training and presentation skills. Detail-oriented service.
Overview
15
15
years of professional experience
Work History
Admissions Coordinator
Acadia Healthcare
Bristol, PA
03.2024 - Current
- Managed admissions process, ensuring timely communication with prospective patients and families.
- Coordinated intake assessments, facilitating smooth transitions into treatment programs.
- Developed and maintained relationships with referral sources to enhance patient admissions.
- Implemented streamlined documentation procedures, improving accuracy in patient records management.
- Collaborated with multidisciplinary teams to optimize patient care pathways and resource allocation.
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
Laborer Worker
JP Construction
1309 S Harmony St. Philadelphia ,PA 19146
12.2019 - 02.2024
- Improved worksite efficiency by consistently maintaining a clean and organized work area.
- Driving company trucks and equipment to maximize time and space on job sites.
- Enhanced team productivity by effectively communicating with coworkers to complete tasks in a timely manner.
- Reduced workplace accidents through diligent adherence to safety protocols and proper use of personal protective equipment.
- Supported project completion by assisting with various construction tasks, such as framing, concrete pouring, and site preparation.
Technical Service Representative
Philadelphia Gas Works
Philadelphia, PA
06.2012 - 11.2019
- Driving to and from jobs with work trucks, 8-12 jobs or more daily.
- Effectively managed a high-volume inbound and outbound customer calls
- Addressed and resolved customer product complaints empathetically and professionally
- Read blueprints, wiring diagrams, piping schemes and engineering specifications
- Maintained boilers, hot water systems, gas heating equipment and food service equipment
- Worked overtime, holidays and weekends to accommodate company needs
- Filled out detailed work orders for each job completed
- Responded to emergency fire alarms quickly and effectively
- Maintained safe and clean work truck
- Troubleshot customer issues related to gas services, enhancing user satisfaction and service reliability.
Installation Technician
Vitel Communications
03.2011 - 07.2013
- Resolved an average of 9 technical inquiries each day
- Calibrated and monitored devices following installation
- Recommended system-level hardware and software installations
- Ran cables and devices
- Installed cable support systems and prepared workstation outlets
- Entered manholes to cut lines for installations
Education
Freight Broker Certificate of Completion - Freight Broker / Agent Program
Temple University
Philadelphia, PA01-2027
CDL Class A Manuel Transmission - Commercial Driving
Smith And Solomon
Philadelphia, PA02-2024
Skills
- Commercial drivers license (Manuel)
- Dependable
- Heating principles knowledge
- Organized
- Clean driving record
- Effective at multi-tasking
- Works well independently
- Capable of heavy lifting
- Strong mechanical aptitude
- Excellent communication skills
- Fire response safety training
- Calm under pressure
- Phone support with sales experience
Accomplishments
- Organized and operated multiple charity events
- Received numerous letters of recommendation and overall appreciation
- Recipient of individual and departmental awards for providing stellar client service.
- Trained and led technical support teams of more than 20 support specialists.
- Best Employee in safety award.
Timeline
Admissions Coordinator
Acadia Healthcare
03.2024 - Current
Laborer Worker
JP Construction
12.2019 - 02.2024
Technical Service Representative
Philadelphia Gas Works
06.2012 - 11.2019
Installation Technician
Vitel Communications
03.2011 - 07.2013
Freight Broker Certificate of Completion - Freight Broker / Agent Program
Temple University
CDL Class A Manuel Transmission - Commercial Driving
Smith And Solomon