Kevin Mckoy
Wesley Chapel,FL
Summary
Detail-oriented team player with strong organizational skills. Results-driven professional seeking a dynamic role to leverage my skills, experience, and certifications in a growth-oriented organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Specialist
Spectrum
05.2023 - Current
- Consistently meet monthly sales targets, with a record of achieving the #1 sales rep for mobile yield.
- Ranked in the top 3 overall quintiles for Internet Acquisition Yield, Mobile Yield, PSU Yield, and revenue.
- Maintain comprehensive knowledge of TV, internet, and wireless products, pricing plans, promotions, and services, including those of competitors.
- Collaborate effectively with team members, contributing to a positive and fast-paced team environment.
- Utilize strong communication skills to interact with customers, ensuring clear and effective information exchange
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall success.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
Cable Technician
Kablelink Communications
04.2020 - 11.2022
- Troubleshot and repaired coaxial and fiber optic cables, hardware, software, and other network systems.
- Resolved an average of 15 technical issues daily, consistently meeting installation and repair deadlines.
- Operated and managed weight-bearing equipment, including extension ladders and safety harnesses.
- Conducted pre-wiring and evaluations of residential and apartment units, coordinating work among multiple contractors.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
Retail Sales Specialist
Champ
03.2018 - 08.2019
- Engaged with customers, providing tailored solutions and demonstrating products to enhance the sales experience.
- Successfully met and exceeded monthly sales goals, while fostering a positive and educational customer experience.
- Collaborated as a team player to ensure store objectives and customer satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Education
High School Diploma -
Midwood High School
Brooklyn, NY06.2014
Skills
- Fast learner with the ability to prioritize and complete tasks efficiently
- Strong communication and interpersonal skills, adept at working with diverse teams
- Team player with excellent organizational skills and attention to detail
- Technical proficiency with a background in cable and network systems, including A, Network, and Security certifications
Certification
A+ Certification
Network+ Certification
Security+ Certification
PC Techician
Languages
Spanish
Limited Working
Timeline
Retail Sales Specialist
Spectrum
05.2023 - Current
Cable Technician
Kablelink Communications
04.2020 - 11.2022
Retail Sales Specialist
Champ
03.2018 - 08.2019
High School Diploma -
Midwood High School
A+ Certification
Network+ Certification
Security+ Certification
PC Techician
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