Kevin McTighe
Butler,PA
Summary
Administrator with 15 years successfully managing diverse flavors of linux and multi-site installations in data-center and cloud. Proficient at streamlining all scales of system architecture, from single terminals to several hundreds networked servers. Expert at maintaining smooth operation of Linux-based hardware installations with dynamic performance in environments relying upon diverse operating systems. Tireless System Administrator keen to oversee complex installations to maintain maximal performance and operational up-time. Effortlessly handles systemic maintenance while deftly correcting unforeseen malfunctions. Provides prompt, consistent and effective responses to employer and consumer needs.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Linux Admin
Koniag Government Services
01.2022 - Current
- Administer RHEL7/8 servers in AWS cloud
- Created ansible playbook to leapp RHEL7 servers to RHEL8
- Created ansible playbooks to remediate STIGS.
- Collaborate with software developers to review technology requirements to ensure compatibility of system components as well as contribute to development and deployment efforts to provide modular, scalable and sustainable solutions that meet/exceed requirements, business objectives and goals
- Create and maintain system engineering and architectural documentation published via OneNote
- Work directly with vendor engineering support channels to identify, diagnose, and remediate operational issues (both software and hardware in nature) as encountered
- Make recommendations and implement appropriate automation solutions to streamline processes while reducing opportunity for human error and improving delivery times
- Proficient at documentation, turnover, and education regarding build platform architecture on ever-evolving basis
- Develop and deploy automation, monitoring and software solutions to be utilized by the team
- Remain conceptually aware of emerging technologies and present meaningful updates to the team regarding them
- Daily monitoring and maintenance of all Linux system platforms, incident investigation and troubleshooting, new system testing and deployment/decommissioning, hardware and software performance evaluation and documentation
- Creates and/or updates incident records for determining RCA in the production Linux systems environments and initiates and drives vendor resolution as applicable
- Provides Level 2 or Level 3 support to Systems Operations regarding network connectivity issues or server/network related hardware issues
- Shell scripting and process automation experience
- Familiarity with available open-source solutions for platform management, automation, and deployment
- Production-focused mindset with the ability to effectively manage time and prioritize based on knowledge of business criticality
- Clearly articulated and verifiable work history in challenging, growth-oriented environments
- Ability to remain flexible with after hours and weekend work / troubleshooting.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Coordinated cross-site installation of networked systems, confirming post-install connectivity.
- Developed organization-wide administration policies to encourage continuity across multiple systems and facilities.
- Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.
- Created and serviced administrator and user accounts on Linux-based systems, managing deployments.
- Tuned system performance to optimize efficacy of new and existing hardware components.
- Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Managed on-boarding and off-boarding of employees.
- Provisioned new software and hardware for use, following established security policies.
- Worked with users to determine areas of technology in need of improved usability.
- Devised scripts and automation tools to improve system efficiency.
- Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
- Interacted directly with users to diagnose and correct major system issues and address concerns.
- Drove continuous improvement of IT governance processes.
Sr. Linux Systems Admin
LanguageLine Solutions
01.2021 - 01.2022
- Utilize complex and advanced analysis techniques which require extensive understanding of technical environments, IT networks, and systems
- Leverage this expertise, combined with frameworks, regulations, and other guidance, to evaluate technology infrastructure.
- Support platform administration, installation/configuration management and reporting
- Maintain appropriate system and network security
- Isolate problems and conduct appropriate research and troubleshooting efforts
- Provide technical support for Tier 1 and escalated issues
- Monitors IT Service Delivery tickets and follows up with assigned personnel to ensure timely resolution of problems
- Invokes problem escalation procedures to Tier 3 engineering team
- Provide 2nd level support for Help Desk Requests, and help drive projects
- Ensures the upkeep and maintenance of IT equipment
- Develop and maintain documentation for a variety of software applications and hardware designs
- Maintain Active Directory, Group Policies, and Networks to include adding systems or users, resetting passwords, diagnosing login problems, and identifying source problems
- Troubleshoot server and workstation hardware across several manufacturers and platforms (including, but no limited to Super-micro, Dell, HP, NetAPP) AWS Cloud
- Follow configuration management and change control procedures when addressing system updates and changes
- Follow Incident Reporting procedures
- Ensure that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet required needs.
- Ensure that decisions made to improve the overall IT Service Delivery area are continually carried through
- Support of specified hardware and software environments
- General user and Tier 1 support as required
- Work collaboratively across teams in a fast paced, global environment
- Use strong quantitative, analytical and problem solving skills
- Solid experience using AWS, VMWare vSphere, and ESX virtual computing methods
- Interacted directly with users to diagnose and correct major system issues and address concerns.
- Tuned system performance to optimize efficacy of new and existing hardware components.
- Resolved vulnerabilities by making improvements to network security.
- Configured and maintained web servers.
- Created and serviced administrator and user accounts on Linux-based system deployments.
- Coordinated cross-site installation of networked systems, confirming post-install connectivity.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, SAN systems, NFS, other systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
- Participate in planning for acquisition of new end-user hardware, efficient deployment of hardware; and performs upgrades on existing hardware to maintain performance standards
- Work alongside Virtualization and Storage administrators to respond to end-user trouble requests through enterprise ticketing system
- Troubleshoot server and workstation hardware across several manufacturers and platforms (including, but no limited to Supermicro, Dell, HP, NetAPP)
- Perform configuration, optimization and tuning of Linux systems, ESXi systems, and Nimble brand storage devices and software.
Linux Systems Admin
CSRA/BOC (Contract Change)
01.2013 - 01.2021
- Administer RedHat Enterprise Linux 5.X , 6.X, 7X servers running in a 24X7 production data center environment
- Create end of life plans for equipment and plan for new replacement equipment
- Work with multiple vendors to provide necessary equipment and services
- Work with Engineering teams to build requirements
- Provide tier 3 support for in-house developers as well as external customers
- In depth knowledge of TCP/IP and UDP protocols and LAN/WAN networking
- Configure and install Dell blade servers, HP servers, ESXi VMware server
- Design and build kick-start servers and processes for advanced server and workstation builds
- Experienced with PXE, nfs, nis, shell scripting, proactive monitoring with nagios, patch management and end user support
- Experience with volume management using LVM utilizing both local and SAN/NAS disk storage
- Performance tuning and capacity planning
- Experience with supporting corporate network based services such as DNS, NIS, NFS, SSH, autofs
- Experience supporting Oracle 10G, 11G and 12G database environments including RAC, ASM, OCFS, raw devices, network bonding, private interconnects
- Design, support and troubleshoot RedHat cluster technologies
- Research, test and implement new hardware and software technologies
- Bash and Python scripting skills
- Implement and document switching from PRD environment to DR environment
- Monitor environment backup with Netbackup
- Strong oral and written communications skills
- Write root cause analysis reports, project plans and architecture and design documents
- Solid understanding of SANs, fiber switches and fabric, RAID and server backup/recovery processes and technology
- Experience with designing, building and supporting application development environments.
- Coordinated cross-site installation of networked systems, confirming post-install connectivity.
- Tuned system performance to optimize efficacy of new and existing hardware components.
- Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Managed onboarding and offboarding of employees.
- Provisioned new software and hardware for use, following established security policies.
Linux Systems Admin
Ansaldo
01.2011 - 01.2013
- Administer RedHat Enterprise Linux 5.X , 6.X, 7X servers running in a 24X7 production data center environment
- Create end of life plans for equipment and plan for new replacement equipment
- Work with multiple vendors to provide necessary equipment and services
- Work with Engineering teams to build requirements
- Provide tier 3 support for in-house developers as well as external customers
- In depth knowledge of TCP/IP and UDP protocols and LAN/WAN networking
- Configure and install Dell blade servers, HP servers, ESXi VMware server
- Design and build kick-start servers and processes for advanced server and workstation builds
- Experienced with PXE, nfs, nis, shell scripting, proactive monitoring with nagios, patch management and end user support
- Experience with volume management using LVM utilizing both local and SAN/NAS disk storage
- Performance tuning and capacity planning
- Experience with supporting corporate network based services such as DNS, NIS, NFS, SSH, autofs
- Experience supporting Oracle 10G, 11G and 12G database environments including RAC, ASM, OCFS, raw devices, network bonding, private interconnects
- Design, support and troubleshoot RedHat cluster technologies
- Research, test and implement new hardware and software technologies
- Bash and Python scripting skills
- Implement and document switching from PRD environment to DR environment
- Monitor environment backup with Netbackup
- Strong oral and written communications skills
- Write root cause analysis reports, project plans and architecture and design documents
- Solid understanding of SANs, fiber switches and fabric, RAID and server backup/recovery processes and technology
- Experience with designing, building and supporting application development environments.
Systems Engineer
NOMOS Corporation
01.1998 - 01.2011
- Perform System/Network Administration for internal as well as external customers
- Design, build, install and configure Solaris, Linux, Mac servers and workstations
- Perform daily, weekly and monthly backups
- Automate processes and installs for custom builds and custom applications
- Provide Tier III support for internal and external customers
- Investigate and troubleshoot and record system issues
- Apply OS patches and upgrades
- Build Linux/Solaris systems according to R&D requirements
- Create and maintain operational procedures and policies
- Perform tuning, hardware upgrades, and resource optimization
- Integrate Solaris/Linux/Windows/Mac systems into hospital networks
- Perform verification and Validation plans for new system configurations
- Create installation, service, customer procedures as well as manufacturing work instructions
- Monitor resource usage and set quotas
- Audit pre-installation and post-installation documentation for accuracy and customer satisfaction
- Monitor systems logs and troubleshoot Sun Solaris and Mac Server issues remotely
- Track response time and downtime
- Create service plans for all new products
- Manage the technical Support and Field Service teams
- Create Installation, Service, Customer
Education
Microsoft Windows 2000 Certification -
PTC
01.2003
Unix System/Network Administration Certification - undefined
Worcester Poly Technical Institute
01.1996
Associates Degree – Specialized Electronics - undefined
Penn Technical Institute
01.1984
Skills
- RHEL Operating Systems
- Ansible, bash, python
- Aws cloud admin
- Resolve complex technical issues
- Vmware
- Netbackup
- Disaster Recovery
- Network Troubleshooting
- Incident Management
Certification
- ITIL Foundation certification in IT Service Mgmt
- AWS Certified Cloud Practitioner
- AWS Certified Architect – Associate
- AWS Sysops – In progress
- Security+
- A Cloud Guru/LinuxAcademy
- AZ-900 Microsoft Azure Fundamentals
- Source Control with Git
- Yaml essentials
- Devops Essentials
- Ansible Playbook deep dive
- CompTIA cySA+ prep
- Sys Admins guide to bash scripting
- Intro to AWS
- Aws Certified Solutions Architecht – Associate
- Elastic Stack essentials
- Intro to Python Scripting
Timeline
Senior Linux Admin
Koniag Government Services
01.2022 - Current
Sr. Linux Systems Admin
LanguageLine Solutions
01.2021 - 01.2022
Linux Systems Admin
CSRA/BOC (Contract Change)
01.2013 - 01.2021
Linux Systems Admin
Ansaldo
01.2011 - 01.2013
Systems Engineer
NOMOS Corporation
01.1998 - 01.2011
Microsoft Windows 2000 Certification -
PTC
Unix System/Network Administration Certification - undefined
Worcester Poly Technical Institute
Associates Degree – Specialized Electronics - undefined
Penn Technical Institute
- ITIL Foundation certification in IT Service Mgmt
- AWS Certified Cloud Practitioner
- AWS Certified Architect – Associate
- AWS Sysops – In progress
- Security+
- A Cloud Guru/LinuxAcademy
- AZ-900 Microsoft Azure Fundamentals
- Source Control with Git
- Yaml essentials
- Devops Essentials
- Ansible Playbook deep dive
- CompTIA cySA+ prep
- Sys Admins guide to bash scripting
- Intro to AWS
- Aws Certified Solutions Architecht – Associate
- Elastic Stack essentials
- Intro to Python Scripting
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