Overview
Work History
Education
Skills
Timeline
Summary
Professional Licenses
Test
Professional Licenses
WHAT YOU GET
Generic

Kevin McVey

Aurora,CO

Overview

25
25
years of professional experience

Work History

Senior Operations Specialist

Charles Schwab & Co
02.2022 - 02.2024
  • Provided specialist phone support to independent financial firms and other Schwab departments in navigating complex retirement plan topics to include: IRS regulations, plan selection, and account troubleshooting.
  • Provided subject matter expert support on how to most effectively integrate retirement services staff of TD Ameritrade after it was acquired by Charles Schwab.
  • Created new training material to support transition of former TD Ameritrade retirement reps.
  • Trained senior TDA retirement professionals on Schwab systems and procedures, so they could in turn train members of their teams.
  • Provided subject matter expert assistance and coaching to other Retirement Services professionals.
  • Stayed current with changing legislation and IRS regulations, providing up-to-date information to independent financial advisors and other Retirement Services members.
  • Delivered comprehensive training sessions for new employees, sharing knowledge of best practices in field of retirement services.

Operations Specialist

Charles Schwab & Co
03.2006 - 02.2022
  • Developed the concept for and created material for the intermediate level retirement product training used by Retirement Services.
  • Updated Retirement Services training material for changing legislation under the CARES Act and SECURE Act.
  • Served as a primary instructor for Retirement Services new hire and intermediate classes.
  • When not providing instruction, served as a member of the Retirement Services Hotline.

Operations Associate

Charles Schwab & Co
09.2001 - 03.2006
  • As a member of the Retirement Services Hotline, provided education and account troubleshooting to retail clients and other Schwab representatives.
  • Supervised groups of Schwab representatives who were on temporary assignment with Retirement Services
  • Processed retirement plan distributions while serving on the distribution team.

Customer Service/Registered Financial Representative

Charles Schwab & Co
05.1999 - 09.2001
  • Provided phone support for retail clients by promptly addressing concerns, educating clients on company services and finding solutions to match client's needs.
  • As a member of an after market hours team, provided support to clients outside of the normal broker role once specialty departments had closed.

Education

Bachelor of Science - Communications

Bradley University
Peoria, IL

Skills

  • Expert on IRS regulations regarding IRA accounts and small business retirement plans
  • Experienced instructor for classroom or virtual environments
  • Proficient in working remotely
  • Analytical problem solver

Timeline

Senior Operations Specialist

Charles Schwab & Co
02.2022 - 02.2024

Operations Specialist

Charles Schwab & Co
03.2006 - 02.2022

Operations Associate

Charles Schwab & Co
09.2001 - 03.2006

Customer Service/Registered Financial Representative

Charles Schwab & Co
05.1999 - 09.2001

Bachelor of Science - Communications

Bradley University

Summary

Skilled retirement plan specialist with 24 years of experience in financial services. Expert on IRS regulations on IRA accounts and small business retirement plans. Over 15 years experience teaching new hire and advanced classes in person and virtually. Analytical problem solver who thrives on absorbing complex information.

Professional Licenses

FINRA Series 7 & 63

Test

Over 24 years of experience in financial services working with retail clients, independent advisors, 


Assisted in navigating the department through tranisition to remote training during Covid


Team oriented, perseverance, able to break down complex topics so that the novice can understand.


I thrive on absorbing highly complex information and I am able to distil it down to match the knowledge level of my audience so they can apply it to their situation.

I am a problem solver

Professional Licenses

FINRA Series 7 & 63

WHAT YOU GET

A problem solver who is good at explaining complex topics to audiences of different experience levels. A team player who leaves his ego at the door. Someone who wants to be a long term employee and isn’t afraid of learning new things.

Similar Profiles

CREATE PROFILE
Kevin McVey