Kevin Mei
Brooklyn,NY
Summary
Results-driven HR Generalist & Business Partner with over 4 years of comprehensive experience in People Operations, Employee Relations, and Talent Management. Expert at seamlessly managing the full spectrum of HR functions while strategically partnering with leadership to drive organizational success. Committed to fostering a positive workplace culture and optimizing HR processes to support business goals and enhance employee engagement.
Overview
7
7
years of professional experience
Work History
Lead Human Resources Generalist
CAIPA MSO, LLC
2020.01 - Current
- Led all facets of talent acquisition throughout the recruitment life cycle, showcasing proficiency in sourcing and interviewing candidates, crafting comprehensive job descriptions, skillfully negotiating compensation packages, and administering effective onboarding protocols
- Secured over 50 new hires, playing a pivotal role in achieving long-term growth objectives and contributing to an impressive company growth of 35% over a one-year period
- Owned and streamlined people operation processes, overseeing new hires, promotions, terminations, and relocations
- Leveraged advanced expertise in Paylocity, demonstrating adaptability in handling unstructured processes and escalations to ensure a seamless workflow
- Contributed to the development and updates of company policies and procedures, showcasing a commitment to maintaining a compliant and evolving organizational framework
- Maintained and updated the HRIS system, playing a key role in processing new hire information, meticulously maintaining employee records, and generating insightful performance reports
- Administered enhanced benefit programs, negotiating improved plans with vendors
- Ensured seamless enrollment, promptly addressed employee inquiries, and strategically optimized benefits, fostering a positive workplace culture
- Executed strategic employee relations, resolving conflicts, conducting investigations, and guiding HR policy adherence
- Strengthened communication channels, implementing targeted engagement strategies for optimal team dynamics.
Human Resources Assistant
CAIPA MSO, LLC
2019.05 - 2020.01
- Maintained an organized and efficient filing system for all employee records, ensuring easy access and retrieval of information as needed
- Conducted comprehensive Onboarding Orientations for new hires, ensuring a seamless integration into the company culture and processes
- Operated CAIPA's Great Place to Work (GPTW) Task Force, contributing to the company's achievement of being recognized as one of Fortune's 100 Best Places to Work (Healthcare and New York)
- Played a key role in organizing and executing impactful special events, including benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations
- Contributed to a vibrant company culture and heightened employee engagement
- Regulated the annual employee evaluation and appraisal process for a diverse team of 100+ employees
- Implemented effective performance management strategies, ensuring alignment with organizational goals and individual development needs.
Senior Account Executive
CAIPA MSO LLC
2017.09 - 2019.05
- Served as the primary liaison for CAIPA's physician network, managing relationships with over 120 practices. Tracked and analyzed performance metrics, which led to a 40% improvement in practice compliance and a significant reduction in at-risk practices. Developed targeted remedial action plans that enhanced operational efficiency and patient care outcomes across the network.
- Spearheaded the rollout of CAIPA’s Point of Care cloud platform to 75 medical practices with large care gaps. This initiative improved the quality of care, reduced adverse events, and enhanced provider/patient satisfaction, while also contributing to cost efficiencies.
- Facilitated weekly client meetings with a focus on transparent communication and proactive problem-solving, achieving high client satisfaction and significantly reducing issue resolution times. These efforts strengthened client relationships and ensured ongoing alignment with strategic objectives.
- Led efforts to enhance value-based patient care by identifying and addressing key barriers to accessing quality care. This work led to measurable improvements in patient outcomes and contributed to a reduction in overall healthcare costs, highlighting the effectiveness of a patient-centered approach.
Education
Bachelor of Science - Business Administration And Management
Brooklyn College
Brooklyn, NY05.2017
Skills
- Strategic HR Planning
- Employee Relations
- Talent Acquisition
- Performance Management
- Performance Management
- Benefits Management
- Employee Engagement
- Policy Development
- Change Management
- HRIS & Technology Proficiency
- Business Partnering
- People Operations
- Onboarding & Offboarding
- New Hire Orientations
Websites
Timeline
Lead Human Resources Generalist
CAIPA MSO, LLC
2020.01 - Current
Human Resources Assistant
CAIPA MSO, LLC
2019.05 - 2020.01
Senior Account Executive
CAIPA MSO LLC
2017.09 - 2019.05
Bachelor of Science - Business Administration And Management
Brooklyn College
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