Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Medical Transportation Driver
A&A Medical Transportation
Topeka, KS
05.2016 - 07.2023
Reported any incidents or accidents involving vehicles immediately after they occurred.
Adhered to safety protocols and procedures established by the organization at all times.
Transported patients in wheelchairs or strhers if needed, using appropriate equipment and techniques.
Complied with all applicable traffic laws while operating a company vehicle.
Assisted passengers with mobility issues into and out of vehicles when necessary.
Transferred patients using gurneys, stretchers, backboard and other equipment.
Communicated effectively with dispatch to receive updated information about trip assignments.
Monitored road conditions regularly to determine best routes for efficient travel time management.
Inspected vehicle daily to ensure safety and cleanliness standards were met.
Responded to dispatch calls promptly.
Performed minor vehicle maintenance such as checking fluid levels and tire pressure.
Restrained violent patients to safely transport to hospital.
Provided assistance with loading and unloading luggage or other items from vehicles when requested by customers.
Checked vehicle fluid levels before and after each shift, topping off coolant, gasoline and oil.
Adhered strictly to confidentiality policies regarding patient information.
Communicated via radio and used 10-codes to receive and transmit information.
Provided safe and timely transportation for patients to medical appointments.
Ensured that all required documents were up-to-date and valid before each trip.
Delivered products to customer locations on time.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.
Understood and followed oral and written directions.
Personal Trainer
Pinnacle Fitness
Topeka, KS
03.2019 - 05.2023
Demonstrated various exercises with the use of free weights and machines.
Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
Provided instructions in proper form, technique, and safety when performing exercises.
Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
Coached and encouraged participants during exercises and routines.
Wiped down exercise mats, weights and equipment prior to and after use.
Built and established relationships with members and guests to help in pursuit of fitness goals.
Explained and taught proper use of weights, exercise bands and other fitness equipment.
Created personal training experiences for clients.
Inspected equipment regularly to ensure it is safe and functioning properly.
Arranged motivational exercise programs to promote healthy lifestyle choices.
Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
Enforced safety rules and procedures to minimize injuries.
Motivated clients to reach their personal best by providing positive reinforcement.
Explained and demonstrated fitness and conditioning techniques and movements.
Demonstrated safe and proper exercise techniques to clients.
Maintained a clean environment by wiping down equipment after each use by a client.
Monitored progress of clients during workouts and provided feedback and encouragement.
Enforced safe exercise equipment use, reminding members of rules and guiding techniques.
Assisted clients in setting realistic short-term and long-term goals.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Project Manager
Custom Tree Care
Topeka, KS
05.2016 - 05.2019
Modified project plans when needed to better align with organizational objectives.
Prepared cost estimates for projects of varying sizes.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Conducted periodic inspections of job sites for quality and progress.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Drove continuous improvement of project delivery process by providing strong leadership.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Built and established strong partnerships with teams, vendors and contractors.
Determined project staffing needs and led resource management.
Facilitated resolution of conflicts between team members when necessary.
Developed and maintained project plans, timelines, and budgets.
Led meetings with internal team members, consultants and contractors.
Identified project needs by reviewing project objectives and schedules.
Conferred with project personnel to identify and resolve problems.
Developed and updated project plans to document objectives, technologies, schedules and funding.
Managed multiple projects with competing deadlines simultaneously.
Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Identified risks associated with each project and developed strategies for mitigating those risks.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Answered [Number] calls per shift to assist with customer questions and concerns.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Hayden High School
Topeka, KS
05.1997
Skills
Patient-Focused Care
Radio 10 Code Proficiency
Route Planning
Vehicle Maintenance
Member Support
Activity Planning
Goal Setting and Planning
Motivational
Project Development
Strategic Planning
Productivity Improvement
Document Management
Schedule Management
Work Flow Planning
Staff Training and Mentoring
Processes and Procedures
Performance Evaluations
Safety Protocol
Client Rapport
Site Safety Coordinator
Kevin Meier
Appreciating the value of good leadership to build a better team. Building a team that works together and works for eachother.