Kevin Miranda
Servant of Nation Church
HOUSTON,TX
1
Language
8
years of professional experience
Dedicated professional skilled in verbal communication and problem-solving. Proven ability to manage high-pressure situations effectively while providing exceptional service to clients and community members.
Work History
Volunteer
7 Years 6 Months- Coordinated community outreach programs to engage local residents and enhance church participation.
- Trained and mentored new volunteers on operational procedures and best practices for efficient service.
- Collaborated with fellow volunteers to develop efficient processes for sorting and storing donated goods.
911 Telecommunicator
1 Year- Managed high-volume emergency and distress call responses with composure and efficiency.
- Provided guidance and reassurance to distressed callers, enhancing communication effectiveness.
- Relayed essential information to first responders, facilitating prompt response to emergencies.
- Utilized computer-aided dispatch software for accurate incident tracking and resource allocation.
Cashier
1 Year 5 Months- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Monitored inventory levels, restocking yogurt products to meet customer demand.
Education
High School Diploma
Associate in Criminal Justice
- Present
Skills
Community engagement
Team collaboration
Problem-solving
Critical thinking
Crisis management
Time management
Multitasking
Decision Making
Stress management
Languages
Spanish
Full Professional
Timeline
911 Telecommunicator
Houston Emergency Center
07.2025 - 07.2026Read More
Cashier
Marias's All Natural Yogurt
01.2024 - 06.2025Read More
Volunteer
Servant of Nation Church
02.2019 - CurrentRead More
High School For Law And Justice
High School Diploma
Read More
Houston Community College
Associate in Criminal Justice
Read More