Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Montes De Oca

Chicago,IL

Summary

Motivated and accomplished operations leader with over 15 years of experience in retail, sales, and distribution management. Seeking to leverage my leadership skills, customer service excellence, and strategic planning expertise to drive business growth.

Overview

14
14
years of professional experience

Work History

Regional Sales Manager

Behr
01.2023 - Current
  • Managed regional sales operations across 20+ store locations and developed strong partnerships with The Home Depot in-store leadership and district-level management.
  • Recruited, trained, coached, mentored, and evaluated a team of 4 Territory Sales Representatives (TSRs) and 11 Pro Paint Specialists (PPS) across Chicago to exceed performance goals.
  • Conducted regular ride-alongs and scheduled live cold-calling sessions to provide immediate coaching and improve customer acquisition techniques.
  • Collaborated with outside sales teams, warehouse operations, and supply chain to ensure accurate inventory levels, timely deliveries, and strong retail execution.
  • Recognized for building a culture of accountability, professional development, and results-driven performance across the sales team.

Operations Manager

The Home Depot Distribution Center
12.2022 - 01.2023
  • Directed daily operations across inbound receiving, outbound shipping, inventory control, and returns processing to ensure productivity, accuracy, and compliance.
  • Led a team of 60+ associates and multiple supervisors across multiple shifts, with a focus on safety, efficiency, and continuous improvement.
  • Developed and implemented process improvements that reduced order cycle times by 18% and improved inventory accuracy.
  • Exceeded financial goals by optimizing labor allocation, reducing overtime costs, and streamlining workflow.
  • Partnered with HR, transportation, and merchandising departments to align operational objectives and deliver superior service to stores.
  • Spearheaded safety initiatives and layout changes resulting in reduction of incident reports.
  • Championed team accountability and professional development through coaching, one-on-ones, and performance tracking.

Merchandising Execution Area Supervisor

The Home Depot
02.2011 - 12.2022
  • Managed merchandising, pricing integrity, and seasonal execution across multiple departments, ensuring compliance with company standards and maximizing visual impact to drive sales.
  • Supervised and trained a team of up to 15 associates, fostering a high-performance culture centered on accountability, efficiency, and collaboration.
  • Coordinated closely with store and district leadership to execute promotional rollouts, reset planograms, and implement special project initiatives.
  • Utilized data analytics to assess sales performance and identify underperforming areas, making real-time merchandising adjustments to increase product movement.
  • Maintained a consistent standard of execution that contributed to top-tier corporate audit scores and regional sales growth.
  • Supported inventory transitions, new product introductions, and fixture updates to maintain optimal store readiness and improve customer experience.
  • Facilitated cross-training among team members to increase operational flexibility and support peak seasonal demand.

Education

High School Diploma -

Roosevelt High School
Chicago, Il
2009

Skills

  • Team Leadership & Development
  • Customer Engagement & Service Excellence
  • Retail & Inventory Operations
  • Strategic Merchandising
  • Sales & Profit Growth
  • Conflict Resolution & Coaching
  • Schedule & Labor Management

Timeline

Regional Sales Manager

Behr
01.2023 - Current

Operations Manager

The Home Depot Distribution Center
12.2022 - 01.2023

Merchandising Execution Area Supervisor

The Home Depot
02.2011 - 12.2022

High School Diploma -

Roosevelt High School

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