Results-driven Logistics Manager with over 13 years of experience optimizing on-time service numbers, asset management, and logistical efficiency. Adept at developing service saving strategies, promoting a safety-centric culture, and enhancing productivity by example. Proven track record in managing multi-million-dollar clients, ensuring driver retention, and maintaining compliance with industry regulations. Committed to delivering seamless supply chain solutions that improve efficiency and customer satisfaction.
Oversaw the day-to-day operations, ensuring efficient and timely delivery of goods, management of logistics, fleet maintenance, and compliance with industry regulations. Led a team of drivers, dispatchers, and support staff, optimizing routes, monitoring performance, managing budgets, and implementing strategies to improve safety, cost-efficiency, and customer satisfaction.
Collaborated with senior leadership to develop and execute long-term growth plans for the company. Defined, implemented, and revised operational policies and guidelines.
Responsible for driving sales growth by identifying new business opportunities, building and maintaining relationships with existing clients, and understanding customer needs to offer tailored solutions. Required prospecting, negotiating contracts, and closing sales, while ensuring customer satisfaction and managing account retention. Collaborated with internal teams to ensure timely delivery of products and also provide post-sale support to foster long-term client loyalty.
Logistics Management & Supply Chain Expertise